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Harshen
Bronze

Windows 8 on Inspiron Duo (Touch screen not working)

Hi.

 

I just did a fresh install of Windows 8 32bit on my Inspiron Duo but now the touch sensor is not working. The OS doesn't detect any touch-enabled screen.

 

Any ideas how I can fix this?

 

Thanks,

 

Harshen

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31 Replies

Re: Windows 8 on Inspiron Duo (Touch screen not working)

Hi Harshen,

Dell Inspiron DUO doesn’t support Windows 8 Operating system. However, since you have already installed it, I request you to follow the below steps:

Please check the touchscreen calibration by following the below steps:

(1) Click start

(2) Type Hardware and Sound in the search box

(3) Click on Tablet PC settings.

(4) Then Click on Calibrate.

If this doesn’t work, I request you to update all the drivers like Chipset, Video, Audio, Touchpad, Media Card Reader, Network, Webcam, Quickset and Wireless.

If this also doesn’t work you can do a Windows update.

If none of the above steps work please reinstall windows 7.

If you have further questions, request you to reply to the post.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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Harshen
Bronze

Re: Windows 8 on Inspiron Duo (Touch screen not working)

Everything were working fine in Windows 8 Release Preview.

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Re: Windows 8 on Inspiron Duo (Touch screen not working)

Hi Harshen,

I understand that the touchscreen was working with windows 8 release Preview. I request you to try the steps that I have mentioned in the above post, if you have tried please reply with the result and error code (if you get any).

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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Harshen
Bronze

Re: Windows 8 on Inspiron Duo (Touch screen not working)

Hi.

The Tablet PC Setting is not even there.

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Re: Windows 8 on Inspiron Duo (Touch screen not working)

Hi Harshen,

This could mean that the Touchscreen is not getting detected as the Tablet PC Setting is missing. Please check in Device manager under other devices if the device is getting detected. Also make sure a complete windows update is done.

If this doesn’t work, reset BIOS to default by following the below steps:

(1) Turn on the computer, at the Dell logo keep tapping the F2 key.

(2) Using up/down arrow keys scroll down to Load setup Defaults and hit enter.

(3) Then follow the onscreen instructions and BIOS will be reset.

If this doesn’t work, please download the latest BIOS by following the below link:

http://dell.to/Rt51fI

If it still doesn’t work, please reinstall windows 7 and check if it works.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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Re: Windows 8 on Inspiron Duo (Touch screen not working)

Make sure you have a Win8 directly from MS (or from dell???) seems there are specific OEM versions which miss some particular drivers

 

Evan Camilleri

http://www.holistic.com.mt

http://www.dotnetmushroom.com

http://www.EvanCamilleri.com

 

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diegum
Copper

Re: Windows 8 on Inspiron Duo (Touch screen not working)

Hi Harshen, Have you fixed this issue? I'm also a Dell Inspiron Duo owner and I'm reluctant to pay $500+ just to get a touch capability I already have. If this issue isn't fixed, my $500 will go to Apple's 4th Gen iPad instead.
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MrChen911
Copper

Re: Windows 8 on Inspiron Duo (Touch screen not working)

I did a fresh install of Win8 32bit on mine and everything works.  I do have several devices in device manager which don't have drivers.

The device works great, it's really crappy that Dell won't release windows 8 drivers for a device which is perfect for it.  

How about some links to devices which are win8 compatible which use similar hardware?

Of note, no drivers for Multimedia Controller and one labeled unknown device with hardware id of SMO8600.

The netbook doesn't detect tilt ether.  I also don't get multi touch abilities from the touchpad.

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MrChen911
Copper

Re: Windows 8 on Inspiron Duo (Touch screen not working)

I'd also like to add that the model is new enough to still be under warranty, once again reinforcing the disappointment that there won't be any Win8 drivers.

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