Skip to main content
Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

patfactorx7

2 Posts

29302

January 10th, 2013 20:00

XPS 17 disable palm rejection

I went to the synaptics website and downloaded the drivers. Now I can't turn off palm rejection. The synaptics software doesn't have an option to turn it off. I remember I turned it on through the Dell touchpad software utility. How do I download that original software or turn off palm rejection?

I have already tried going to the "mouse" option under control panel and there is no option there for palm rejection. 

DELL-Chinmay S

1.8K Posts

January 11th, 2013 23:00

Hi patfactorx7,

You can download touchpad driver for your computer from link: http://dell.to/XsaGoG 

Steps to download driver:

  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the driver on your desktop.
  • Once the driver is downloaded on the desktop, right click on it and select “Run as administrator”.
  • Follow the prompts on screen and restart your computer.

Once the driver is installed, you can follow the steps in previous post and see if it makes any difference. 

Please reply for further clarifications. 

DELL-Chinmay S

1.8K Posts

January 10th, 2013 22:00

Hi patfactorx7,

XPS 17 has two variants: XPS L701X and XPS L702X. 

You can re-install the drivers from Dell website by following the steps below:

  • Click on the link: http://dell.to/QjjZDA
  • Enter the Service Tag of your system and select the operating system.
  • You will find the touchpad driver under “Input”.
  • Click on the Synaptics touchpad driver.
  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the driver on your desktop.
  • Once the driver is saved on desktop, right click on it and select “Run as administrator”.
  • Install the driver by following the on screen instructions.
  • Restart your computer and see if it makes any difference. 

If the issue still persists, you can try the steps below:

  • Click on the touchpad icon in notification area or go to 'Mouse Properties' from 'Control Panel'

  • Navigate to 'Device Settings' tab.

  • Click on 'Settings'.
  • Try changing the touch check and Touch Sensitivity.

  • Save changes and then see if it makes any difference.

Please reply for further clarifications. 

patfactorx7

2 Posts

January 11th, 2013 17:00

Under input I only have 3 available downloads and none of them are for Synaptics drivers. I entered my service code correctly and it correctly identifies my L720X

View More

View All

No Events found!

Top