Highlighted
harisharis
Bronze

back lit keyboard Dell inspiron 7559

hi, my keyboard never lights up regardless of room light conditions.

any ideas?

0 Kudos
6 Replies

RE: back lit keyboard Dell inspiron 7559

Hi harisharis,

Thanks for writing to us.

Does the machine have a backlit keyboard? When was the last time did it work?

You can update the quickset drivers from support.euro.dell.com and check if it works.

Do PM us the system tag# by clicking on my name in blue and then select send a private message.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
harisharis
Bronze

RE: back lit keyboard Dell inspiron 7559

Hi, yes the machine has a backlit keyboard, i can see it light up during boot up. Other than that it never lights up (regardless of room light condition)

0 Kudos

RE: back lit keyboard Dell inspiron 7559

Hi Nice to hear from you. 

Please update the quickset driver from the below link under applications. 

http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-7559-laptop/drivers

chose your operating system before updating. 

let us know how it goes.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos

RE: back lit keyboard Dell inspiron 7559

Hi We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
harisharis
Bronze

RE: back lit keyboard Dell inspiron 7559

sorry for the delay, thanks for the link, will check it and let you know how it went.

0 Kudos
harisharis
Bronze

RE: back lit keyboard Dell inspiron 7559

nothing changed after updating the drivers. still the keyboard lights up upon boot and never again afterwards.

0 Kudos