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kama12
Copper

blinking Caps lock and Scroll lock/ no boot up

   Hi,

I have an inspiron 9400 that has been having some issues lately.  As of right now, when I push the power button, the power light comes on but it does not boot or even post.  The Num lock stays on and the caps lock and scroll lock lights blink for about 40 seconds then the whole thing shuts off.  This can obviously be only a few things but, how to I figure out what those blinking lights mean.  I have search dell support but have found nothing.  Any help is greatly appreciated.

 

Thanks 

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21 Replies

Re: blinking Caps lock and Scroll lock/ no boot up

Try reseating your RAM securely in their slots.  I have read that blinking of any of the lock indicators is a sign of memory failure.

==================================================
Inspiron 15R Laptop
Intel Core i3-370M (2.4GHz, 4 Threads, 3MB cache) CPU
4GB Shared Dual Channel DDR3 RAM
500GB 5400rpm HDD
15.6 Inch High Definition (720p) LED Display with TrueLife
Intel HD Graphics
Genuine Windows 7 Home Premium, 64bit
Integrated 10/100 Network Card
8X CD/DVD Burner (Dual Layer DVD+/-R Drive)
Integrated High Definition Audio 2.2
Dell Wireless 1501
Integrated 1.3M Pixel Webcam
6-Cell Lithium Ion Primary Battery
PA-12 65W Power Adaptor (19.5V, 3.34A)
==================================================

kama12
Copper

Re: blinking Caps lock and Scroll lock/ no boot up

Thank you, that worked. 

Re: blinking Caps lock and Scroll lock/ no boot up

You are welcome, and good luck.

==================================================
Inspiron 15R Laptop
Intel Core i3-370M (2.4GHz, 4 Threads, 3MB cache) CPU
4GB Shared Dual Channel DDR3 RAM
500GB 5400rpm HDD
15.6 Inch High Definition (720p) LED Display with TrueLife
Intel HD Graphics
Genuine Windows 7 Home Premium, 64bit
Integrated 10/100 Network Card
8X CD/DVD Burner (Dual Layer DVD+/-R Drive)
Integrated High Definition Audio 2.2
Dell Wireless 1501
Integrated 1.3M Pixel Webcam
6-Cell Lithium Ion Primary Battery
PA-12 65W Power Adaptor (19.5V, 3.34A)
==================================================

0 Kudos

Re: blinking Caps lock and Scroll lock/ no boot up

I have a XPS 1710 and I have this problem.

 

I did it and it didn't work.

 

 

0 Kudos

Re: blinking Caps lock and Scroll lock/ no boot up

Try removing the memory one stick at a time and try both sticks separately in each slot to isolate either the bad slot or the bad memory chip.

==================================================
Inspiron 15R Laptop
Intel Core i3-370M (2.4GHz, 4 Threads, 3MB cache) CPU
4GB Shared Dual Channel DDR3 RAM
500GB 5400rpm HDD
15.6 Inch High Definition (720p) LED Display with TrueLife
Intel HD Graphics
Genuine Windows 7 Home Premium, 64bit
Integrated 10/100 Network Card
8X CD/DVD Burner (Dual Layer DVD+/-R Drive)
Integrated High Definition Audio 2.2
Dell Wireless 1501
Integrated 1.3M Pixel Webcam
6-Cell Lithium Ion Primary Battery
PA-12 65W Power Adaptor (19.5V, 3.34A)
==================================================

kerryss
Copper

Re: blinking Caps lock and Scroll lock/ no boot up

I don't mean to threadjack, but I had the same issue.  I narrowed it down to a bad RAM slot (B), as both my 1GB chips work in slot A, but not if B is populated.  So I can boot with 1GB, but I don't suppose there is something I can do to fix the other slot.  If you have any input, it would be much appreciated.  It saves me from tossing 2 good 1GB dims and buying a 2GB one.

info:

Dell XPS M1710.

XPS M1710

Intel® Core™ 2 Duo Processor T7200 (2GHz/667MHz/4MB)

[222-4648]

LCD Panel

17 inch UltraSharp™ Wide Screen UXGA Display with TrueLife™

[320-4755]

Memory

2GB, 677MHz 2 DIMM from 1GB

[465-3462]

Video Card

256MB NVIDIA® GeForce™ Go 7900 GS

[320-4757]

Hard Drive

100GB 7200rpm SATA Hard Drive

[341-3346]

Operating System

Windows Vista

 

Network Card and Modem

Integrated 10/100/1000 Network Card and Modem

[430-1277]

CD/DVD Burner Options

8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability

[313-4079]
[420-5791]

Sound Options

Integrated Audio

[313-4217]

Wireless Networking Cards

Dell Wireless 1500 Draft 802.11n Dual-band Internal Wireless

[430-1875]

Batteries

80 WHr 9-cell Lithium Ion Primary Battery

[312-0422]

Bluetooth

Dell Wireless 355 Bluetooth Internal (2.0 + Enhanced Data Rate)

[430-1777]

 

W7FIRE
Copper

Re: blinking Caps lock and Scroll lock/ no boot up

ok, so i am having this same problem. i have a Dell Inspiron E1505 running Windows 7 Fire. 80 gig hard drive and 2 512mb ram sticks. i was using my computer normaly like any other day, when i clickd the shut down button in the start bar but nothing happened. so i held the power button untill completly shut off. i turned it back on and when prompted to start in either safe or normal, i chose normal. the screen whent black and was completely unusable for about 5 minutes. i plugged it into its power source and pushed the power button, the charge light, power light and bluetooth light came on as well as the numlock light. but thats as far as i got, i read this thread and removed the ram thinking this may be the problem, but now as i push the power button, it stays on for 3 seconds and turns back off. any ideaas?

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Snellvis
Copper

Re: blinking Caps lock and Scroll lock/ no boot up

This works. I purchased a battery and coin cell battery and it didnt fix the problem. I reseated the RAM memory and it did not work. What did work was removing both memory sticks and using one at a time.. this got the comp to start up fine.

Re: blinking Caps lock and Scroll lock/ no boot up

I had the same problem, Caps Lock flashing, the turn off on an Inspiron 9100.

Replaced the memory with 2 new 256 meg & replaced the hard drive, started right up & running like new.

In fact it seems faster than when it was new.

If it doesn’t fit FORCE IT!
If it breaks then it needed to be replaced anyways.