The person or place of purchase should have provided this information to you.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
If you're the registered owner, you can now call Dell for assistance - note that if the warranty is over, there IS a charge for this - about $50 in the US.