Please share the operating system installed. Also, check if the web cam is getting detected in Device Manager also if there is any yellow bang appearing against it. Here are the steps:
Also, you may try installing the Dell Webcam Central Application from the link http://dell.to/14USs6C. Also you may refer to link http://support.microsoft.com/kb/943104 for more detailed information on Error Code 10. Hope this helps.
Please reply if you have any questions.
against the web cam Yellow bang is appearing, even after updating also it will shows the same
my OS is Windows8,
will u pls give me the suggestions
Please perform following steps to uninstall webcam from the system.
Please uninstall all the USB root hubs on your system using the steps given below:
You may try installing the Dell Webcam Central Application from the link http://dell.to/17t1rIk.
Restart the system and check if you are facing issue.
Hope this helps. Feel free to reply for any further question.
Thanks & Regards
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