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December 23rd, 2012 18:00

my apps won't open

Cannot open any of my apps.  They continually try to open but nothing.  Any help would be appreciated.

1.1K Posts

December 24th, 2012 00:00

Hi DiCulp,

Did you try to open multiple apps? I believe your system has Windows 8 installed. If you have turned off User Account Control, your Metro apps will not work.
You can check if UAC is enabled here:

  • From the Start Screen, type in Control Panel
  • Click on Contol Panel tile
  • Then click on User Accounts
  • Change User Account Control Settings

In case the issue stll persists, you can Refresh your PC:

Note: Your files and personalization settings won't change. Your PC settings will be changed back to their defaults. Apps from Windows Store will be kept. Apps you installed from discs or websites will be removed. A list of removed apps will be saved on your desktop.

  • Press Windows key + C on your keyboard to show the Charms bar (If you are using a touchscreen: Touch the right edge of your screen and swipe your finger to the left)
  • Click Settings
  • Click Change PC Settings
  • Click General in the left column
  • Under Refresh your PC without affecting your files, click Get started
  • Then follow the instructions that will be provided on the screen to refresh your PC

Keep me posted. Please reply for any further questions.

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