is it possible to buy a replacement chrome strip on an xps 14z
I dropped my machine...it was still in my laptop bag but the angle it fell at damaged the side of the machine. are replacement parts difficult to find ?
This kind of accidental damages would only be covered under Complete care warranty.
If the computer has a complete care warranty, kindly private message the service tag so that I can take the case forward.
To send me a Private Message, click my User name, and then click Start Conversation
If your computer does not have the Complete Care Warranty, you would need to contact our Expired Warranty Repairs team for compatible parts replacements : http://dell.to/14UCPMK (US based customers).
that was my first thought when I took it out of the case ;0( At the very least if I could ger the bottom case assembly and the chrome sorted I would be happy with that.
Dell-Rajesh R
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June 17th, 2013 05:00
Hi boconnor_ire,
This kind of accidental damages would only be covered under Complete care warranty.
If the computer has a complete care warranty, kindly private message the service tag so that I can take the case forward.
To send me a Private Message, click my User name, and then click Start Conversation
If your computer does not have the Complete Care Warranty, you would need to contact our Expired Warranty Repairs team for compatible parts replacements : http://dell.to/14UCPMK (US based customers).
Awaiting your response!
ejn63
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June 17th, 2013 07:00
This is going to require quite a bit of work to repair - you need the palmrest and the bottom case assembly.
boconnor_ire
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June 17th, 2013 07:00
that was my first thought when I took it out of the case ;0( At the very least if I could ger the bottom case assembly and the chrome sorted I would be happy with that.
ejn63
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June 17th, 2013 10:00
Bottom case
www.parts-people.com/index.php
Palmrest-touchpad
www.parts-people.com/index.php
boconnor_ire
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June 17th, 2013 11:00
thank you for that, it looks like the palm rest comes with the chrome surround
Dell-Rajesh R
3.3K Posts
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June 20th, 2013 09:00
Hi boconnor_ire,
Kindly let me know if you need further help. We will be glad to help you.
Please reply for any further questions.