hi murthy511 ,
i have dell xps 17-3d (L702x)
i can't recover dell factory setting it disappear
a just follow your great steps but when i reached to step 5
imagex /apply c:\dell\image\factory.wim 1 d:
and waiting to 100%
and then i have an error num :1812
as it shown in pic
then and after search advice me to put needed file at path so i downloaded it from net and put it at the same path put the error still appear i made dir to folder
and alredy found the file !!!!!!!!!!!!!!!!!!!!!!!!!!!
so what can i do............
help me please i am sure that u can
You should probably install windows via CD/DVD. Refer to the guides for Windows 7 below for instructions, it will tell you how you can download a Windows 7 .iso file (requires a fast connection) and it will need phone activation. Follow the order of the guide for best results.
If you have used a CD/DVD to reinstall windows already it is likely that the factory setting has been removed.
Ah okay then you will need to use another computer to download the latest standalone service packs, the drivers from the Dell Drivers and Downloads Page, Dell Support Centre and possibily pre-installed Software from "My Dell Downloads".
Since it is an XPS-17 I will assume its Windows 7 64 bit and I will refer you to the guide I wrote here. It will take you through every step to get your computer fully functional. The guide is long but its only because I have went into alot of detail. You should follow the order of the guide for best results.
sorry natakuc4 ,
for time delay of reply your answer perfect but you talk that i will install new windows and all program that installed but still now i don't fix my error...................
Sorry what is the error you are experiencing? Is windows working as it should, or is there something missing? You still won't be able to go to factory settings but the clean install of windows should make your laptop fully functional and should be in a similar state to the factory settings.
Ah okay. McAfee can be obtained in My Dell Downloads (other preinstalled software may be found here). If you bought Office 2010 you may download the trial from Microsoft and instead use the product key provided with your system to unlock the full version. Office starter cannot be downloaded however.