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October 29th, 2019 08:00

Driver pack invalide for his own model (7470)

Hello,

 

Today I wanted to restore my new .wim image using DIA.
I downloaded the driver package at : https://www.dell.com/support/article/cg/fr/cgbsdt1/how16972/optiplex-7470-aio-windows10-driver-pack?lang=en

I put the .cab into the Dell_Driver_Packs_Local folder of the restore usb key.

First the driver package was not recognized automatically by DIA so I selected manually add driver package.

Edit: Same issue with a 5270 and this package : https://www.dell.com/support/article/cg/fr/cgbsdt1/how16973/optiplex-5270-aio-windows10-driver-pack?lang=en

Here is the message I get when I click on Add selection.Add selectionAdd selection

 

 

And the message I get when selecting "verryfing model ..."

Verrifying compatibilityVerrifying compatibility

1 Rookie

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20 Posts

October 29th, 2019 09:00

Please click on the link below for drivers for DIA

Dell Family Driver Packs 

If you have further issues or questions, please contact the IMS Service Desk 1-866-340-0541 or by email US_OSimaging@dell.com. Support Hours M-F 7am-6pm CST.

 

Regards,

IMS Service Desk - Americas

Moderator

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298 Posts

October 29th, 2019 09:00

@Ext4z 

The driver packs for ImageAssist are at www.dell.com/familypacks

You might also be interested in trying the Family Pack Downloader.

Best,

Tyler

5 Posts

October 30th, 2019 02:00

Thanks to all !!!

This work perfectly fine now !

 

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