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JinJinDee29
1 Copper

BSOD 0xc0000185

I need help about my Inspiron 3646. I'm getting Blue Screen Error code: 0xc0000185 File:\EFI\Microsoft\Boot\BCD.
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2 Replies
7- Thorium

Re: BSOD 0xc0000185

Need more info:

  • Version of Windows?
  • When are you getting this BSOD, at boot or some other time?

Reboot and immediately press F12. Look for option to run the diagnostics and run the extended disk drive tests. Copy error message(s), if any. This may take a long time depending on size of the drive, so be patient.

Assuming the drive passes the tests, you probably will have to repair Windows. What you need and how to do it depends on the version of Windows...

Ron

   Forum Member since 2004
   I am not a Dell employee

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7- Thorium

Re: BSOD 0xc0000185

Its not an XP BSOD

https://www.bing.com/images/search?q=BSOD+Recovery+BCD&FORM=HDRSC2

Its a blue background screen that says

 


Recovery
Your PC needs to be repaired
The Boot Configuration Data file is missing some required information.

File:\BCD
Error code:0xc0000185

Or

File:\EFI\Microsoft\Boot\BCD.

Error Code 0xc0000185

You'll need to use the recovery tools on your installation media. If you don't have any installation media (Like a disc or USB DEvice)
contact your system administrator or PC manufacturer.

You require an OEM System Builder Disk to reinstall windows 10.

 

https://www.newegg.com/microsoft-windows-10-pro-64-bit-reinstall-recovery-disc-only-no-license-key-i...

 

Instructions on what to do with Repair/Reinstall DVD

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/error-code-after-update-fil...

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
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