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12486
Camera not working, no camera driver in device manager
I noticed a problem with my camera after my startup facial recognition stopped working.
- I Went through the supportAssist process with no luck.
- I looked in my device manager, there is no camera listed.
-I downloaded the Realtek Memory Card Reader Driver from my dell webpage, restarted computer, still nothing under device manager.
-Tried opening the app, Error Code: 0xA00F4244
Dell Inspiron 27 7775
AMD Ryzen 7 1700 Eight-Core Processor
Windows 10 64-bit
speedstep
8 Wizard
8 Wizard
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47K Posts
1
June 26th, 2020 19:00
DEVICES on PCI bus as well as USB bus may not enumerate at all if CHIPSET drivers are not there.
http://downloads.dell.com/published/pages/inspiron-27-7775-aio.html
Windows doesnt have the AMD chipset by default. You have to download the zip file. Move the ZIP file to the MY DOCUMENTS Folder. Then install 7ZIP. The Reaktek drivers may get borked each time a security, quality, or feature update happens.
https://www.7-zip.org/download.html
Once thats done right click on the zip file and use 7zip to Extract here in the my documents folder.
Then right click on device manager and say update drivers with the Get Drivers from my PC instead of from the internet.
This package contains the driver for AMD chipset and is supported on Inspiron models that run the Windows 10 operating system.More details
http://downloads.dell.com/FOLDER05643694M/1/8c8w6mulwt4_Win10-x64.zip
This package provides Realtek IR Camera Driver and is supported on Latitude, Precision, Inspiron, Vostro, XPS, and Alienware platforms running Windows10.More details
http://downloads.dell.com/FOLDER04605056M/2/Realtek-IR-Camera-Driver_FG89H_WIN_10.0.15063.11299_A08.EXE
This package contains the driver for AMD Radeon TM RX560, RX580 and R7 Graphics Controller. The package is supported on Inspiron 5475 and 7775 systems that run the Windows 10 operating system. Graphics drivers or video drivers control the flow of data between the operating system and the display. Some video drivers allow you to adjust the display properties.More details
http://downloads.dell.com/FOLDER05369292M/1/INSP-27-7775_AMD-RX560-RX580-R7-Graphics-Controller-GPU_J00MX_WIN_24.20.11016.13003_A00.EXE
DCD27
7 Posts
0
January 17th, 2021 20:00
Wish I had seen this post earlier. After searching the ends of the internet (mainly asking questions in microsoft community) this answer finally fixed my webcam issue. Here is what I did.
Went to the Dell support website to see a list of drivers available for my computer.
I chose the AMD Bristol/Summit Chipset Driver Version 17.500 and downloaded it.
Restarted my computer......Looked in Device Manager and Camera was there for the first time.
SheelaZ
1 Message
0
August 26th, 2021 03:00
Wish I had seen this post before wasting hours with Dell support. Dell support asked me to reinstall the OS, when all it took was the right driver. Camera finally got fixed after installing Chipset drivers. Thank you so much, @speedstep