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Dell G5 5000 Alienware command center not loading

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I have uninstalled it and reinstalled it multiple times, but it is still stuck loading. My desktop lights turned into the default blue and the fans are on performance mode. Any ideas on what to do please?

TankGuy827_0-1600827645850.png

 

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2 Bronze

Re: Dell G5 5000 Alienware command center not loading

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Yes, I found a fix. I had to reset my desktop (sadly), but atleast it was mostly games on there. Don't forget, if your gonna reset your desktop back up the files.

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Re: Dell G5 5000 Alienware command center not loading

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Did this happen right after doing the win 10, 2004 update (windows update history)?
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Re: Dell G5 5000 Alienware command center not loading

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The last thing I remember doing was installing fortnite to see the graphics. This just started happening yesterday aswell.

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Re: Dell G5 5000 Alienware command center not loading

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The update happens automatically and I think there's been a couple similar issues recently after the update.  Anyway, you could try reverting to a restore point prior to this issue coming up, or roll back the automatic windows update (if it coincided), or uninstall the game.  See if it was a software compatibility with something that was installed or updated. 

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Re: Dell G5 5000 Alienware command center not loading

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I uninstalled the game and the command center still is loading, I haven't tried to rollback the windows update yet.

 

Okay, I checked and it said the the 2004 update installed on 9/‎9/‎2020, and it was working during that. 

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Re: Dell G5 5000 Alienware command center not loading

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I am having the same problem! Did you find a fix

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Re: Dell G5 5000 Alienware command center not loading

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Yes, I found a fix. I had to reset my desktop (sadly), but atleast it was mostly games on there. Don't forget, if your gonna reset your desktop back up the files.

View solution in original post

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