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Inspiron 3470, M.2 SSD not detected by BIOS
Hi, I tried to install Samsung 970 EVO M.2 SSD into my Inspiron 3470, but it was not detect by UEFI BIOS and windows 10. The motherboard of Inspiron 3470 has M.2 SSD slot, so I think the motherboard supports M.2 SSD.
Edit = Solved using NVME to PCI adapter
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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June 25th, 2018 06:00
"Edit = Solved using NVME to PCI adapter"
Thanks for posting the fix!
Zanthexter
2 Posts
1
July 28th, 2018 08:00
That's not a "fix" that's a kludge work around.
Does the 3470 support an NVME M.2 SSD or not? If it does, why isn't it detecting it in BIOS?
My "solution" right is looking like returning it (the Dell) if I can't get things working.
Could you please address the problem?
jefd78
1 Message
0
July 31st, 2018 17:00
Service Manual outlines the procedure of replacing solidate-state drive ( pages 42 - 44) so this should be supported. Perhaps only certain drives are compatible?
Wish I saw this post 2 days ago! I too purchased the Samsung 970 EVO NVMeM.2 for my new Inspiron 3470. The drive works great in another device.
If not fixed in the next few days, I'll be returning the PC back to Dell
chchan74
2 Posts
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September 6th, 2018 20:00
Hi, anyone managed to get the Samsung 970 EVO NVMeM.2 to work? am deciding whether to get the 3470 and the Samsung SSD. Can't find any info on the supported hardware for Dell, am also deciding whether to get the 3470 with the GT 710 card or buy my own
aaronwt
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September 7th, 2018 10:00
I went with Mushkin Pilot 250GB m.2 NVMe drives in my three 3670 PCs(since they cost much less than the Samsung NVMe drives and still had decent speeds -16Gb/s(2000MB/s) read and 8Gb/s(1000MB/s) write in my 3670 PCs. Using CrystalDiskMark to test the speeds).
I had no issues with my three 3670 PCs and the three NVMe drives. As soon as I installed them and booted, they showed up in the BiOS and then Windows 10 once I was out of the BiOS. Then I just used Macrium Reflect Free to copy the 1TB stock drive over to the 250GB m.2 NVMe drives.
I also made no changes to the BiOS in the 3670 PCs.
EDIT: I just realized I have 3670 PCs and the 3470 PCs are the Mini versions.
FrustratedTechGuy
1 Message
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October 16th, 2018 19:00
Ever find a real solution?
JOcean
7 Technologist
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12K Posts
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October 21st, 2018 17:00
Just to add something. I installed an M.2 NVME drive in my Inspiron laptop plus a 2.5" SSD. The M.2 drive is not recognized in the BIOS but works like a charm in Windows. Not sure why it does not show up but it works great.
546insp
732 Posts
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October 26th, 2018 20:00
That M.2 is too heavy duty for those little computers, why don't you just return it instead of the PC?
546insp
732 Posts
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October 26th, 2018 20:00
Right, they are quite a bit different.
taylorjimbo
4 Posts
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November 10th, 2018 17:00
I’m having this same issue with a Vostro 3470 and a Samsung 970 EVO NVMe M.2 drive.
I updated the bios and made double sure the drive is seated.
Any Ideas?
546insp
732 Posts
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November 10th, 2018 20:00
Those NVME's are not for all computers and some will work but not with full specs.
Techgee
590 Posts
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November 10th, 2018 21:00
This applies to both the Vostro 3470 and the Inspiron 3470:
The 3470 manuals/specs state that the M.2 SSD slot is for a SATA M.2 SSD. The Samsung 970 EVO is a NVMe M.2 SSD.
If you want a Samsung 970 EVO in a 3470 - or any NVMe M.2 SSD - you'll need to add a NVMe M.2 to PCIe adapter card to the x16 PCIe expansion slot. I see no reason why the 3470's x16 slot wouldn't be capable of running at full NVMe SSD performance (~3500 MB/s). This has been demonstrated to work with a Vostro 3470 here. Usually, the x16 slot would be used for a discrete graphics card. Of course, this means you can't have both a discrete graphics card and NVMe M.2 SSD in the 3470. Note a NVMe M.2 to PCIe adapter card requires at least a x4 PCIe slot - the x1 slot in the 3470 won't work.
Alternatively, you can buy a Samsung 860 EVO (or any SATA SSD) in either it's 2.5" format or M.2 format (which should work in the 3470 M.2 SATA SSD slot). You should get typical 550 MB/s SATA performance.
Note performance numbers are only for larger files, transfer rates of smaller files (like 4k) will be about the same for NVMe and SATA SSDs. For many applications, performance will be about the same due to this and because drive speed isn't always the limiting performance factor. But, the performance of even SATA SSDs is generally much, much better than spinning hard drives.
CharlesDaily
6 Posts
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December 5th, 2018 13:00
Ok, so I have the Dell Inspiron 3470 as well, and was fortunate enough to find this thread before purchasing an m.2 drive. I've selected the "1tb WD blue 3d nand sata SSD m.2 2280". This should be in spec for compatability. My problem: the drive is not seen by uefi or win10. What do I do now? How do I activate the m.2 port or otherwise get the PC to recognise the new drive?
CharlesDaily
6 Posts
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December 5th, 2018 14:00
No, I was attempting to recognise it as a second SSD with my current Windows install on the HDD. From what I've found over numerous threads I should:
Install m.2 and disconnect all other drives before initial boot.
Use bootable media to install win10 onto m.2ssd
Reprioritise bios to boot from m.2
Shut down, reconnect all other drives, DO NOT connect to blue sata port?, Power on and I should be fine.
I haven't had a chance to test this process. I was going to recognise the sata m.2 first before digging that deep. What are your thoughts?
546insp
732 Posts
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December 5th, 2018 14:00
Did you only have that one drive in there when you tried to access it?