Unsolved
10 Posts
1
2830
Inspiron 3670, freezing
I just got a new Dell Inspiron desktop 3670-5207 two days ago. Every once in a while, the mouse freezes whether I'm on the web or playing a game or just on the desktop. It only lasts for a couple of seconds, maybe 2-10. Sometimes the screen freezes also.
Rudy21
2 Posts
0
September 9th, 2018 21:00
Hi,
Go to device manager and uninstall touchpad drivers and restart the device.
Also, try the below steps to fix freezing issues.
Press and hold win + R > Type "%temp" and delete the files
Press and hold win + R > Type "prefetch" and delete the files
vett1
10 Posts
0
September 10th, 2018 07:00
I don't see touchpad in my device manager, I don't have a touchpad.
HelmpMe23
6 Posts
1
February 1st, 2020 23:00
I have the same problem. Intermittent freezing anywhere from 2 to 10 seconds. I've tried everything and the problem persists. Sometimes it doesn't happen for days and sometimes it happens multiple times in a day. I've given up at this point and will never buy a Dell again. This is my 5th or 6th Dell.
tomtinker
18 Posts
0
February 2nd, 2020 02:00
I know people think you are crazy or you did something wrong. I am I right? Warning, if the freeze last longer than 10 second, then your computer is crashing. And it will keep restarting until you do a hard shut down. Check out the "Re: Inspiron 3650, freezing" for more suggestions. The 2 Inspirons are nearly identical. Currently I have moved the MECLR1 jumper from pins 1 & 2 CLEAR CMOS (factory position) to pins 2 & 3 NORMAL MODE. Once I understood what needed to be do, it was easy to move. But tweezers are a must and a bright light with a magnifying glass will help. For now I am pondering what might happen when I push the power button.
HelmpMe23
6 Posts
0
February 4th, 2020 21:00
Disable or set to manual, Dell SupportAssist and Dell SupportAssist Remediation in services. This seems to have fixed it for me.
ElNorm
1 Message
0
February 22nd, 2020 14:00
Same here. 10 seconds at a time. Cursor freezes and there is a bzzzz in the speaker. Randomly several times a day. Then it clears. Came from the factory doing it. I knew it wouldn't be worth the hassle to even contact support.