Miner2049
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Inspiron 5676, noises

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Hi, Had my refurb Inspiron 5676 desktop for about a week now. Everything works fine, except for 2 noises that can be heard at random times. The noises don't last more than 0.5 seconds. It's an AMD Ryzen 7 2700X with RX580X graphics. Drives are: 256Gb SSD (m2), 1Tb HDD and a DVD rom drive. I've recorded a video which shows the noises, but you have to turn up your speakers very loud to hear it as the noises are quite soft. I can post it here, but not sure if I'm allowed to link to my dropbox link or if there's some Dell upload tool I can use? The 2 types of noises are: first one is mechanical, like a hard drive click, 2nd is an electrical buzzing sound (like something is electrically shorting). Both are less than half a second in length and occur at different times. For example, in the video I have both sounds can be heard twice, about 20 seconds apart. Other times, it goes an hour with nothing. The noises are loud enough to be very distracting and annoying, not to mention wondering if there's some issue with your PC... Just wondering if anyone else had this? Thanks

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Miner2049
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Re: Inspiron 5676 noises

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Hi, I had also lodged a ticket with Dell tech support here in Aus. The technician that arrived installed a new HDD (swapped out the 1Gb Toshiba with a 1Gb Western Digital WD10EZEX-75WN4A0) and the noises have stopped now (both of them). Thanks for all the suggestions though. Now to find something to fix/replace the fan that goes from silent to blow dryer in 1 second.
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Moderator
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Re: Inspiron 5676 noises

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Miner2049,

Click the links below for troubleshooting and identifying noise issues.

 

How to identify and resolve Noise Issues on your Dell System

 

A guide to identifying the source of an Abnormal Noise on a Dell PC

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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Miner2049
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Re: Inspiron 5676 noises

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Hey, thanks for the suggestions. Have tried most of these with no luck. Have also done the F12 diagnostics built into Dell BIOS but nothing there. SSD checking software also reports no issue - both hard drives reported as perfect. I've opened the case, had a look to see if any cables knocking something, but nothing there either. It would also be a consistent noise if it was a cable or tie of some kind hitting something inside the desktop.
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Re: Inspiron 5676 noises

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Miner2949,

The noise could very well be the hard drives making the noise. If no diag failures then, the noise is normal at times.

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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Miner2049
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Re: Inspiron 5676 noises

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Posting video of noise issue:

https://youtu.be/hltPPex8udM

See description in YouTube video for times noises being made.

Turn volume up LOUD to hear random abnormal noises my Dell Inspiron 5676 desktop is making. Is this normal for a Dell desktop? 1st Hard drive type click: 10secs 1st electrical buzz: 33 secs 2nd hard drive type click: 53 secs 2nd electrical buzz: 56 secs Ryzen 7 2700X, RX580X, 8Gb RAM. Bought March
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Re: Inspiron 5676 noises

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Open the side cover while on. Try to isolate the noise.

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Miner2049
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Re: Inspiron 5676 noises

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Hi Chris, firstly can I just say that something is wrong with the login process with this website. It prompts me every time to enter my password. I enter it, it errors. I then try again and it prompt me to enter the words that are in a wavey font. Then I give up after 3 or 4 attempts and hit the reset my password link. I get an email, click that link to reset, and enter my current password as the new password in both fields. It then says I can't use my existing password as the new password. So I go back to the window that had the failed logins, put my existing correct password in and it accepts it... Secondly, thanks for the suggestion to open the case. I've tried that, but it's still way too difficult to isolate a noise like that to one part of the PC. It's a noise, there's no mechanical movement that I can see when the noise is being made. And sorry, but did my video help at all? Have you seen this type of issue before?

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Re: Inspiron 5676 noises

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Test different browsers with the Forum. See if all have the same sign in issue. With side open, you should be able to get close to the drives to isolate which one may be doing the noise. Click my name and private message me the PC service tag number. Did you purchase this from the Dell Outlet? What date?

 

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Re: Inspiron 5676 noises

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Get yourself a long cardboard tube, like the one inside a roll of paper towels.  Do not use anything metal!

Hold one end of the cardboard tube against your ear and slowly move the other end around inside the case to see if you can isolate the noise. 

If this PC has the optional optical drive, do the noises correspond with the optical drive activity LED flashing?

Awww...the browser wars...This site isn't friendly to IE11. If your browser is set to block all cookies, change that to accept cookies from this website, either by adding dell.com to the "allowed" cookies list or change the settings to allow cookies from all websites. You should be able to block 3rd party cookies and still log in here.

 

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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Miner2049
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Re: Inspiron 5676 noises

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Hi, I had also lodged a ticket with Dell tech support here in Aus. The technician that arrived installed a new HDD (swapped out the 1Gb Toshiba with a 1Gb Western Digital WD10EZEX-75WN4A0) and the noises have stopped now (both of them). Thanks for all the suggestions though. Now to find something to fix/replace the fan that goes from silent to blow dryer in 1 second.
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