Inspiron Desktops

2 Bronze

Inspiron 580, Memory upgrade, issues

My parents have an Inspiron 580 Desktop with 4GB (1GBx4) of DDR3L memory. I tried to upgrade the memory to with 8GB (4GBx2) of Crucial DDR3 memory but after putting in the new memory, the computer stays stuck on the Dell bootup logo. I've tried all configurations recommended in the manual but nothing worked. When I tried just one stick (4GB), the computer would cycle through booting and shutting down without ever getting to Windows. The memory should be compatible so I'm not sure what the issue could be. Any suggestions?

Replies (9)
7 Thorium

Does the new memory appear in BIOS config?

Does the machine pass ePSA Diagnostics?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.

I'm not familiar with ePSA and i'm not able to enter Bios as the machine just freezes on the dell logo.  The Bios F2 and setup F12 options are displayed on the screen along with the dell logo but hitting those button does nothing.

Also, the memory is good.  I tested it on a separate desktop to make sure.

 

Edit:  Googled ePSA and its the same situation as the BIOS.  Not able to enter ePSA mode using F12.


@Tippy12 wrote:

1. the machine just freezes on the dell logo.  The Bios F2 and setup F12 options are displayed on the screen along with the dell logo but hitting those button does nothing.  Not able to enter ePSA mode using F12.

2. Also, the memory is good.  I tested it on a separate desktop to make sure.

 


1. That (being unable to BIOS-Post or Initialize) indicates a hardware problem or major incompatibility.

2. good troubleshooting

I suggest you call crucial.com if these DIMMs were listed as "guaranteed compatible" for this exact machine. 

 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.

Tesla, thank you for the responses.  I bought the memory from Craigslist.  I thought the only spec that mattered would be the DDR3, 240 pin.  What spec(s) could render the memory incompatible?

 

Unknown about that memory.

Below are the tested/validated 4GB DDR3, 1066MHz or 1333MHz, Unbuffered, Non-ECC, 1.5v, 240 pin memory sticks =
P382H 4GB,1333MHz,512X64,Hynix/Kingston/Micron/Nanya/Samsung
N852H 4GB,1066MHz,512X64,Hynix/Samsung

Memory

 

Here is the memory I'm trying to use for the upgrade.

3 Argentum

I use Samsung brand memory chips on my relative's Dell Inspiron 580 desktop PC (2Gb DDR3 1333Mhz M378B5773DH0-CH9 - have 4 of them) and they are working well.

What is the memory limit per slot?  Is it 2GB or 4GB?

I think the overall limit for the system is 8GB.

The limitation is LOW Density, Un Buffered, Non Registered, NON ECC.

QUAD RANK ram does not work at all.

 Inspiron 580/580S motherboard aka DH57M02 Chipset H57 Socket 1156

http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/inspiron-580

Max Ram 8 gigs

Max DIMM Size 2GIGS

 

DDR3 PC3-12800 • CL=11 • Unbuffered • NON-ECC • DDR3-1600 • 1.35V • 256Meg x 64 •

 

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support


Get Support on Twitter @DellCaresPro


Diagnostics & Tools

Top Contributor
Latest Solutions