The touchscreen keyboard is not working, but I can use touch. I have found in the last month or so that the touch screen keyboard does not pop up like when I enter a text box on here. I have also tried clicking the icon on the taskbar, but that just freezes some of the screen. When I right click it have to then press the start button on the keyboard to get a full working screen. Any help would be good as Microsoft support have helped but just got not replied after a day.
1. I can use touch-screen, but the (pop-up, on-screen) keyboard is not working,
2. I have found in the last month or so that the touch screen keyboard does not pop up like when I enter a text box on here.
1. Sounds like hardware is good.
2. Sounds like a Windows software problem.
Are you in "tablet mode" when trying to open the touchscreen keyboard?
Do you have the latest drivers for your video card, and drivers for this specific monitor?
Have you tried running the built-in Win 10 Troubleshooter for Hardware & Devices? Type Troubleshooting on Start Menu. Click Troubleshooting>View All>Hardware&Devices and follow the prompts to run the Troubleshooter.
Open Device Manager and expand list under Human Interface Devices (HID). Open each HID entry. If it has a Power Management tab, uncheck the box "Allow PC to turn off..." on that tab. Reboot when done.
Forum Member since 2004
I am not a Dell employee
No I don't have it in tablet mode. I have had it attached to the same computer base.
Will try the thing u say above soon and let you know if it fix the issue