1 Copper

Inspiron One 2330, will not boot, only black screen NO Dell logo

 I power on and no Dell logo appears and nothing happens after that i.e. the computer is in power-on state not more..No solid amber or blinking amber power light status , and it is restart unexpectedly. I mean it will start with no Dell logo and turn off and start again after 2-3 minutes. I have removed all connections and pref from the Computer but still nothing. Any suggestion on what this might be? Unplugged power re-powered still the same. the PC became monitor only, when I connect apple TV. the monitor works but as i mentioned before it works for a few minutes and turn off and start again and soon. tried to get into the setup but cannot. what is the solution????
 
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9 Replies
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6 Thallium

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo


Hi akramir1,

Thanks for posting.  Apologies that your system is not performing as expected.

Please read this post and solution from another Forum user.

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1 Copper

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

Thank you very much for your reply.

The Computer show only solid white. and still no Dell logo. I have tried many times of unplugging the power cord it and holding down the power button. nothing happened. I didn't think it is a power problem because I can use the monitor to connect with my apple TV.

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5 Iridium

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

Hold the D key through powerup -- can you get a series of built-in tests to show on the system's LCD display?

 

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1 Copper

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

Thanks for your reply.

Unfortunately, nothing happened. the PC and the fans powered on  and the power light is white. only.monitor is working. NO dell logo appeared. i can use the monitor as external display for other devices as Apple TV or Xbox.

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5 Iridium

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

If what you're saying is that you can get an output on the monitor from an external source somehow, it suggests that the mainboard is bad.

 

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1 Copper

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

I'm getting this issue too, what do I do if the main board is bad? 

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8 Krypton

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

@Hamieee- If it's under warranty, contact Dell Tech Support ASAP. Have Service Tag handy.

If the motherboard failed, you either have to have it replaced or look for a new PC...

Ron

   Forum Member since 2004
   I am not a Dell employee

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7 Thorium

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo


@Hamieee wrote:

I'm getting this issue too,

If you can get into BIOS, but not into Windows ... be sure it is not just this problem:

https://www.dell.com/community/Inspiron-Desktops/Inspiron-2330-boot-issues/m-p/6160634/highlight/tru...

 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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2 Iron

Re: Inspiron One 2330, will not boot, only black screen NO Dell logo

I agree with the statement about the motherboard and the fact that the OP is stating that he or she holds down the power button and it won't even do a forced shut off means there is no communication from the motherboard.  Is the computer still under warranty?  Also, unless your keyboard is wireless like mine when you initially turn it on the 3 status lights usually blink once really briefly to indicate the keyboard is reciving a signal.  Are you getting those?

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