Unsolved
2 Posts
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1658
Keyboard Failure. F1 to continue. PLEASE HELP
Hi
My PC is showing this message every time I try to turn it on:
Keyboard Failure
Hit F1 to continue or F2 for Setup
I tried all the other usb ports but no luck. The keyboard works on other devices. The ports are giving power because the mouse goes on, but the keyboard lights just flashes ones on startup then goes off again. Any Ideas?
Thanks in advance!
Mary G
2 Intern
2 Intern
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20.1K Posts
0
May 11th, 2018 08:00
Trying a diff keyboard should be your first step. KBs do fail and are cheap to replace. Post the model kb that you find on the back of kb.
Keanu99
2 Posts
0
May 11th, 2018 09:00
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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May 12th, 2018 14:00
Before anyone can correctly troubleshoot, we need to know the specific computer model and installed operating system.