NewTaxiMom
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5 beeps laptop Inspiron

My daughter's Inspiron 3558 laptop - which is 2 months past the 1 yr warranty - has started making the 5 beeps on start up and continues to do so while the laptop is on. I have searched the community boards and see similar issues for older Insprion laptops but not for this model. Does anyone know what the issue is or how to resolve? It's impossible to use the laptop as the beeping noise never stops unless it is off. Otherwise, laptop functions fine. Any help would be great. Thank you!

 

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6 Replies

Re: 5 beeps laptop Inspiron

5 beeps usually means that the CMOS battery is failing and needs to be replaced.

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My Dells: Dell Chromebook 13 3380, Alienware M11xR2

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Moderator
Moderator

Re: 5 beeps laptop Inspiron

NewTaxiMom,

The below chart shows what the beep/led flash codes for the Inspiron 3558.

Beep Code

The Beep/LED flash code indicators are as below:

Diagnostic Beep/LED Codes:
LED # of Flashes
Fault Description
Fault(s)
2,1
CPU
CPU failure
2,2
Motherboard: BIOS ROM failure
Motherboard, covers BIOS corruption or ROM error
2,3
Memory
No Memory/RAM detected
2,4
Memory
Memory/RAM failure
2,5
Memory
Invalid memory installed
2,6
Motherboard: Chipset
Motherboard / Chipset Error
2,7
LCD
LCD failure
3,1
RTC Power Failure
CMOS battery failure
3,2
PCI / Video
PCI or Video card/chip failure
3,3
BIOS Recovery 1
Recovery Image not found
3,4
BIOS Recovery 2
Recovery Image found but invalid

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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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NewTaxiMom
1 Copper

Re: 5 beeps laptop Inspiron

Hi Jesse Thank you so much. I'm not sure what LED means in the chart but we heard a successive 5 beeps, pause, then 5 more beeps. We tried to run support assist but it kept failing when it checked for updates. Can you provide additional clarification?

Appreciate the help. I've owned a variety of dell laptops for longer than for and never had an issue.
Thanks!
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ejn63
4 Ruthenium

Re: 5 beeps laptop Inspiron

Buy yourself a CR-2032 button cell battery (available for a few dollars from Target, CVS, etc., or as little as a $0.25 if you buy multiples from amazon -- or you may already have one, since they're used in car remotes, etc. as well).

Remove the base cover, disconnect the main battery and replace the battery.  That should take care of things.

If the problem persists after changing the reserve CR-2032 battery, the clock chip itself is bad - this is not a replaceable part - the mainboard would then need to be changed).

Service manual shows the location and how to change the reserve/coin-cell battery.

http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-3558-laptop/manuals

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MARKMANNEET
1 Copper

Re: 5 beeps laptop Inspiron

Do you know if the BEEPING is from a Piezo -or- the regular audio speakers??? The reason i ask is that I am NOT if DELL still uses PIEZO SOUNDERS in the Inspiron. Did they use piezo's on older laptop units and stop using them???  Please advise...  Thank you!  BTW, 5 beeps is the internal button battery (confirmed).  I am trying to figure out where that loud beep comes from... it is loud and annoying and I can NOT have it going off at the wrong time for my application...  Thanks again!  🙂  Mark

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ejn63
4 Ruthenium

Re: 5 beeps laptop Inspiron

At least the vast majority beep through the regular speakers -- I don't think I remember encountering any notebooks that have separate piezo speakers on the mainboard or chassis.

 

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