Inspiron 15 Gaming 7577 ...
Key "A" falled off from the keyboard within 11 month. Then sent to fix. Then they said also found a dent at palmrest, that is also need to fix (not in warranty). And it will charge 188$+tax.
So any easier way to fix a just single key?
If you can replace it yourself, the keyboard is $30.
The palmrest is about $10.
@ejn63, this is a great info. Thank a lot!
I can build a PC 20 years ago, but never DIY a laptop yet. Maybe it's a chance to learn.
I just don't understand why DELL make a normal customer to be an angry customer.
Since it sounds like the system suffered a drop or other accident, you cannot expect Dell to be responsible (unless you have damage insurance on the system).