Browse Community
Help
Log In
Unsolved
Cyrinecj
2 Posts
0
8600
July 10th, 2018 07:00
I have this message with and without the battery need help all the performance are down!
Responses(4)
DELL-Jesse L
Moderator
•
16.7K Posts
1
Cyrinecj,
Click the link below for resolving adapter issues with your computer.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
ejn63
10 Elder
23.1K Posts
May 16th, 2021 09:00
In order,
1. Try a new OEM Dell AC adapter -- or one known working with another system. If it works, you're set; the original adapter is bad.
2. Replace the DC jack in the system and re-check.
https://www.parts-people.com/index.php?action=item&id=19226
One of those two usually solves the problem. If not,
3. Replace the system board.
FranklinElias
1 Message
I have the same problem, any solution?
May 17th, 2021 01:00
Dell Support Resources
View More
View All
Top
DELL-Jesse L
Moderator
Moderator
•
16.7K Posts
1
July 10th, 2018 07:00
Cyrinecj,
Click the link below for resolving adapter issues with your computer.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
ejn63
10 Elder
10 Elder
•
23.1K Posts
0
May 16th, 2021 09:00
In order,
1. Try a new OEM Dell AC adapter -- or one known working with another system. If it works, you're set; the original adapter is bad.
2. Replace the DC jack in the system and re-check.
https://www.parts-people.com/index.php?action=item&id=19226
One of those two usually solves the problem. If not,
3. Replace the system board.
FranklinElias
1 Message
0
May 16th, 2021 09:00
I have the same problem, any solution?
Cyrinecj
2 Posts
0
May 17th, 2021 01:00