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July 10th, 2018 07:00

AC Power Adapter Alert Inspiron 5558

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I have this message with and without the battery 
need help all the performance are down!

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16.7K Posts

July 10th, 2018 07:00

Cyrinecj,

Click the link below for resolving adapter issues with your computer.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

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23.1K Posts

May 16th, 2021 09:00

In order,

1.  Try a new OEM Dell AC adapter -- or one known working with another system.  If it works, you're set;  the original adapter is bad.

2. Replace the DC jack in the system and re-check.  

https://www.parts-people.com/index.php?action=item&id=19226

One of those two  usually solves the problem.  If not,

3.  Replace the system board.

 

May 16th, 2021 09:00

I have the same problem, any solution?

2 Posts

May 17th, 2021 01:00

  • I have changed the battery and the charger (after a  diagnostic in the center) and since that everything is ok 
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