Inspiron

Last reply by 09-23-2021 Solved
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2564

ASF2 force off

Good day Guys, 

 

I bought a new Inspiron 15 5593, one week ago.Today my inspiron shutdown twice without any alarm, the first time I was in windows and it's get totally off, the second I was in the bios Manu and its resting and do windows check before long into windows. looked in windows to see if there report for the problem but I couldn't find it. I checked the bios Manu and I found this in BIOS log shows "ASF2 Fore off".So I wonder what happened and why? Is there a problem with my new laptop? Is it will do that regularly?

 

 hope you can explain for me guys 

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Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


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Moderator
Moderator
2676

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


Social Media Support

#IWork4Dell
Find your Service Tag


If still under warranty, click the "Get help now" icon on the right to start a live chat session. Currently only available in the USA.

2 Bronze
2 Bronze
1381

Have same errors (asf2, Acpi power management, power not applicable in bios POWER Events)

Dell Please stop saying it's windows problem, beacause if I removed all hard drives from laptop and run bios after cleared this errors before this problems still happens.

How solve problem ? Give more money to Dell and change motherboard for example 1000$....and then probably after few months same situation

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