Rock Head
1 Copper

Audio Problems

Hello Everyone, I have an Inspiron i5 5567 and just a few days ago the mic volume on my headset that I am plugging into the 3.5 mm audio port volume has become very low. I have already updated my audio drivers, changed headsets, and checked to make sure my volume is at 100%, but none of this has helped. I have also tried my internal mic and the volume there is very loud. Can anyone please help me with this problem, and thanks in advance. Rock Head
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2 Replies

Re: Audio Problems

The source you are trying to listen to, have an independent volume level?   Did you have a volume issue,  BEFORE or after updating the audio driver.  At the time, did you perform any other updates that may have caused volume issue?  Just brainstorming here.  If you had done a BIOS update to the motherboard from the original, , for example, it may have caused the issue.

 

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Inspiron 7572 15\8th Gen\i5\8GB Ram\256GB SS\Nvidia MX150 4GB\InfinityEdge Display [2019]
Inspiron 3542 15\4th Gen\ i3\4GB Ram\500GB\DVD [2014]
Three 11.6" Laptops
Win 10 Ver. 1903 on all.
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Rock Head
1 Copper

Re: Audio Problems

I checked all of that and I even did a System Restore, but it didn't help. I did not do any Bios update.

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