Hinee
2 Bronze

Audio popping

I have dell inspiron 3584. I've tried reinstall windows, but its don't helped.

Latency mon report:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer
underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system
appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in
Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:00:41 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-9T0AQOA
OS version: Windows 10, 10.0, version 2009, build: 19042 (x64)
Hardware: Inspiron 3584, Dell Inc.
CPU: GenuineIntel Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz
Logical processors: 4
Processor groups: 1
RAM: 8089 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2304 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like
Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware
request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC
routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 655,90
Average measured interrupt to process latency (µs): 11,094070

Highest measured interrupt to DPC latency (µs): 598,80
Average measured interrupt to DPC latency (µs): 3,170791


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware
interrupt signal.

Highest ISR routine execution time (µs): 128,828125
Driver with highest ISR routine execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation

Highest reported total ISR routine time (%): 0,015424
Driver with highest ISR total time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation

Total time spent in ISRs (%) 0,019928

ISR count (execution time <250 µs): 3101
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the
CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 63025,781250
Driver with highest DPC routine execution time: dddriver64Dcsa.sys - Dell Data Vault Control Device Driver, Dell Inc.

Highest reported total DPC routine time (%): 0,091818
Driver with highest DPC total execution time: dddriver64Dcsa.sys - Dell Data Vault Control Device Driver, Dell Inc.

Total time spent in DPCs (%) 0,279742

DPC count (execution time <250 µs): 19015
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 109
DPC count (execution time 1000-2000 µs): 3
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 8


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a
memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the
process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the
audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: firefox.exe

Total number of hard pagefaults 607
Hard pagefault count of hardest hit process: 605
Number of processes hit: 2


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0,745954
CPU 0 ISR highest execution time (µs): 128,828125
CPU 0 ISR total execution time (s): 0,032999
CPU 0 ISR count: 3084
CPU 0 DPC highest execution time (µs): 63025,781250
CPU 0 DPC total execution time (s): 0,431529
CPU 0 DPC count: 16541
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0,085050
CPU 1 ISR highest execution time (µs): 2,623264
CPU 1 ISR total execution time (s): 0,000032
CPU 1 ISR count: 17
CPU 1 DPC highest execution time (µs): 247,769965
CPU 1 DPC total execution time (s): 0,0020
CPU 1 DPC count: 163
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0,112884
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 505,380208
CPU 2 DPC total execution time (s): 0,014151
CPU 2 DPC count: 1294
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0,200270
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 745,400174
CPU 3 DPC total execution time (s): 0,015999
CPU 3 DPC count: 1137
_________________________________________________________________________________________________________

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6 Replies
DELL-Cares
Moderator
Moderator

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Kflash08
3 Argentum

Re: Audio popping

See the solution in this thread...

Audio Popping Problem with RealTek Driver

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Hinee
2 Bronze

Re: Audio popping

I have acpi.sys latency

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Hinee
2 Bronze

Re: Audio popping

It didn't help

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Hinee
2 Bronze

Re: Audio popping

I have audio popping. All drivers and BIOS are latest.

LatencyMon stats:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer
underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system
appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN
adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling
settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:01:00 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-MD024CC
OS version: Windows 10, 10.0, version 2009, build: 19042 (x64)
Hardware: Inspiron 3584, Dell Inc.
CPU: GenuineIntel Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz
Logical processors: 4
Processor groups: 1
RAM: 8054 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2304 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like
Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware
request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC
routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2407,30
Average measured interrupt to process latency (µs): 14,744584

Highest measured interrupt to DPC latency (µs): 2364,80
Average measured interrupt to DPC latency (µs): 4,004081


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware
interrupt signal.

Highest ISR routine execution time (µs): 133,362847
Driver with highest ISR routine execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation

Highest reported total ISR routine time (%): 0,009054
Driver with highest ISR total time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation

Total time spent in ISRs (%) 0,010966

ISR count (execution time <250 µs): 1100
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the
CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2704,015625
Driver with highest DPC routine execution time: ndis.sys - NDIS (Network Driver Interface Specification), Microsoft
Corporation

Highest reported total DPC routine time (%): 0,025015
Driver with highest DPC total execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation

Total time spent in DPCs (%) 0,143292

DPC count (execution time <250 µs): 21448
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 155
DPC count (execution time 1000-2000 µs): 6
DPC count (execution time 2000-4000 µs): 15
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a
memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the
process is interrupted and blocked from execution.


Process with highest pagefault count: none

Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Number of processes hit: 0


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0,638998
CPU 0 ISR highest execution time (µs): 133,362847
CPU 0 ISR total execution time (s): 0,026327
CPU 0 ISR count: 1100
CPU 0 DPC highest execution time (µs): 2704,015625
CPU 0 DPC total execution time (s): 0,327017
CPU 0 DPC count: 21047
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0,200523
CPU 1 ISR highest execution time (µs): 0,0
CPU 1 ISR total execution time (s): 0,0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 128,699653
CPU 1 DPC total execution time (s): 0,002876
CPU 1 DPC count: 218
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0,144217
CPU 2 ISR highest execution time (µs): 0,0
CPU 2 ISR total execution time (s): 0,0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 2529,246528
CPU 2 DPC total execution time (s): 0,009088
CPU 2 DPC count: 198
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0,152046
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 2525,888889
CPU 3 DPC total execution time (s): 0,005011
CPU 3 DPC count: 161
_________________________________________________________________________________________________________

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Hinee
2 Bronze

Re: Audio popping

Dell!!! Make bios update for dell inspiron 3584!!!

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