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Bios Reports Single Channel Memory Mode

Hi everyone,

I just bought an Inspiron 7000 series. It came with a single 16GB RAM stick, and I bought another one for 32GB total. The Bios reports that the memory is in Single Channel Memory Mode, while CPU-Z reports that it is in dual. Which is correct, and how do I get the Bios to recognize dual mode?
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Re: Bios Reports Single Channel Memory Mode

Do the modules match, or are they from different manufacturers (or have different part numbers)?

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