Inspiron

Last reply by 05-31-2022 Solved
Start a Discussion
4 Beryllium
61560

Bluetooth no button to turn on

Ok, I got one that has me stumped. At some point, I turned off Bluetooth, Using Samsung Buds you have to turn off Bluetooth on nearby devices, to get them to log on the device you want to use them with.

So now I am noticing that Bluetooth is turned off and I can't seem to find any button or switch to turn it back on.

The Bluetooth Network Icon is gone in Change adapter options?

There is no Icon in the Action Center, I haven't been able to find a way to get it back in there?

In Windows Settings "Devices", there is no switch to turn Bluetooth back on? and all the devices i had paired to this computer are showing Bluetooth is turned off?

In Device Manager, I don't find on reference to Bluetooth anywhere

I have installed the latest version Intel Bluetooth for this particular notebook.

I have uninstalled this Bluetooth Driver, Rebooted 

Installed the latest Bluetooth driver again, still no Bluetooth

My Windows is up to date 18362.449

All drivers are up to date as per my service tag number.

 

 









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
Solution (1)

Accepted Solutions
4 Beryllium
61208

The solution was to replace the Wi-Fi card. If anyone is interested in the card I,  got, It works very well, My Internet speeds are 200 down and 10 up, I get all of that with this card. On Amazon, they add said Dell compatible and listed some G models and other high-end Dell models no Insprion's was listed. I couldn't be happier 9560 AC NGW 

I pulled the old 9560AC card out and installed the 9560AC NGW card and booted up, the original Dell driver works for it. Just went straight to SpeedTest I'm running 228mbps down 11.63 up 9ms Ping









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations

View solution in original post

Replies (7)
8 Krypton
61283

61271

Yes Mary as I stated in my post, there is no turn-on button in All Settings/devices/Bluetooth









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
4 Beryllium
61260

Update, I also find that wireless is not working either, Wireless card does show up in Device manager, the on off button in windows action center does not turn it on.

All setting/network/wi-fi button is there but not turning Wi-Fi back on.

I think this card has failed, @U2CAMEB4ME any comments on this issue

I have ordered a, Wireless WiFi Card for Intel 9560AC NGW, 1730Mbps 2.4G/5G Dual Band Bluetooth 5.0 Network Card 

This will be a bit of an upgrade card over the current 9660AC card.

I have the next day in house repair however for the price of this card and ease of installation I don't want to let some random tech into my computer. any comments welcome. Otherwise, I'll update Tuesday when the new card arrives from Amazon 

 









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
4 Beryllium
61209

The solution was to replace the Wi-Fi card. If anyone is interested in the card I,  got, It works very well, My Internet speeds are 200 down and 10 up, I get all of that with this card. On Amazon, they add said Dell compatible and listed some G models and other high-end Dell models no Insprion's was listed. I couldn't be happier 9560 AC NGW 

I pulled the old 9560AC card out and installed the 9560AC NGW card and booted up, the original Dell driver works for it. Just went straight to SpeedTest I'm running 228mbps down 11.63 up 9ms Ping









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
41843

Go into “Device Manager” under Bluetooth, open the Driver’s window, click “Enable”.  Worked for me.  

7883

So you changed the wifi card and the bluetooth started working again?

7785

Yes, with the new card both BT and WiFi worked as it should









- Please kudos posts you like!
- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
Latest Solutions
Top Contributor