Eddy.A23
1 Copper

Brand new Inspiron 14 5000 randomly freezes/restarts

Hi,

I've just received a brand new Inspiron 14 5000 and it keeps freezing randomly (sometimes just reboots) with out any error messages. Happening every 1-2 hours everyday.

Ran all window updates and also updates/scans through support assistant app, still did not fix it. All drivers installed and up to date and power management set to best performance.

Any ideas how to fix this or are we looking at DOA claim?

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1 Reply
nyc10036
4 Beryllium

Re: Brand new Inspiron 14 5000 randomly freezes/restarts

I would return it.

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