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Broken hinges on Dell G3 3590
So as you can see both hinges snapped out, I didn't even drop the laptop or something, they didnt break at the same time nonetheless, but the same way (just lifting the lid). As I was trying to repair it I noticed that the arms in the hinges dont move (I mean they dont rotate), which at first sight is how you would think they should work. Thus, I gave up in my attempt to use some adhesive since I may harm the PC. Anyone knows how they should work? I have the pieces of plastic and screws that kept the frame sticked to the display assembly. Any tips or help would be appreciated!
Picture: https://imgur.com/NcLeyd7
DELL-Cares
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March 6th, 2020 20:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
Poopmir
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April 4th, 2020 23:00
I am have this exact problem and I don’t know what to do.
ealbers
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May 8th, 2020 10:00
have the same issue, except its just one side which has 'popped' out of the case, causing the screen to rotate slightly, just started doing it when opening the screen normally, no other stress involved.
Nickvas21
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May 16th, 2020 20:00
https://www.notebookcheck.net/Some-Dell-G3-15-3590-owners-have-been-reporting-weak-bulging-or-broken-hinges-on-their-laptops.458541.0.html
DELL-Cares
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May 16th, 2020 20:00
Hello Nickvas21. I am unable to see the image that you have provided. Can you upload it to a Google Drive/Dropbox and share it with us for further assistance from our end. ^MP
SethH96
4 Posts
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May 17th, 2020 18:00
Please help! I am having the same issue and I have only had my laptop for 2 months. My screen is beginning to separate at the corner and towards the middle because the hinge has busted.
G3guy
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May 22nd, 2020 12:00
I need help! I need help sourcing replacement parts (m2.5x2.5 big head screws) for my G3 3590 hinge where it connects to the plastic part of the bezel/screen. When mine broke, I was only able to find one. Please someone from Dell help me get hold of these 12 replacement m2.5x2.5 "big head" screws!
Thank you
RishabhGarh
4 Posts
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May 23rd, 2020 09:00
Even I faced the same issue today suddenly my hinges came out without any reason please help..
knigga
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May 27th, 2020 06:00
I Just flexible taped it and to the laptop. Now I can open and close the lid without the metal part falling out
DELL-Cares
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May 27th, 2020 07:00
Good to hear that. ^VA
waviles2112
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June 8th, 2020 19:00
@DELL-Cares I have the same problem. Im living in Chile (Notebook bought on USA) What can I do? I cant close the display pannel afraid of broke the plastic backside part
DELL-Cares
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June 9th, 2020 00:00
Thank you for sharing the video. Let me check and get back to you in sometime. ^KR
waviles2112
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June 9th, 2020 00:00
Ok, thanks
waviles2112
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June 9th, 2020 00:00
Hello. Did Dell support service solve your problem?
DELL-Cares
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June 9th, 2020 01:00
You are welcome. ^KR