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hansolo42
1 Copper

Computer freezing/static sound

while playing any audio, every few seconds there seems to be a static-like noise, with or without headphones(so i know its not the headphones). When i play games, the game will freeze for about half a second, sync-ed up with the static, seemingly as if its the same issue causing both the freezing and the static noise. I cant seem to find any problem like this on the internet, and am completely lost, and am about to factory reset the computer to see if that fixes anything. Dell Inspiron Laptop Specs:

Inspiron 15 Gaming 7567

Processor: Intel i7-7700 @ 2.8 Ghz

16 gb ram

64x bit OS

GPU: Geforce GTX 1050ti

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3 Replies
hansolo42
1 Copper

Re: Computer freezing/static sound

heres a video example of the static that plays( example is through a speaker), it will freeze/stutter in game when the static occurs in sync.

https://streamable.com/h97jd

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Jim Coates
6 Gallium

Re: Computer freezing/static sound

 

Run the latency checker tool and see if there is a spike in excessive DPC latency during the static.

 

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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mrexcon
1 Copper

Re: Computer freezing/static sound

Did you ever figure it out?  I've been battling this EXACT problem for days but cant find a solution.

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