1 Copper

Cooling Fan

I received this error  (2000-0511), validation code 69416.

My model is a Inspiron 5570.

Is there a fix for this (software / bios) or is this strickly a hardware problem?




0 Kudos
2 Replies
3 Silver

Re: Cooling Fan

Hi SaperSagar,

Go to this link & enter your information:


Let us know what that says. I suspect a hardware issue, but that will get us a better idea. Is the fan running to much or not at all?

Hope this helps.

Alienware 13 (late 2014) - Core i5-4510u, 12GB, 480GB PNY XLR8 SSD, nVidia 860M, Graphics Amp: PNY GTX 960
Inspiron 11-3180 (late 2018) - A6-9220e, 4GB, 32GB eMMC
Inspiron Micro Desktop (mid 2015) - Celeron, 4GB, 32GB eMMC
Feel free to call me Greggers
jim_survak on Alienware Arena
Other: iPhone XR, iPad Air, Mac mini, Hisense Chromebook (ARM-powered)
Retired and Donated to charity: Inspiron 530, Inspiron Mini 10, Inspiron M5030 (donated to mom, she's a charity case :P), XPS 720 Red & Silver, Venue 8 Pro - Red edition, Inspiron 11-3162
0 Kudos

Re: Cooling Fan

Thank you for your message. Have you observed any heating issue with the system?


Make sure that the air vent is not obstructed.


Update the BIOS even if you have the latest version, check in BIOS to see if there is any thermal error reported. If the issue persists the fan may need a replacement.


For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.      


How to locate the service tag




Social Media Support
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?

0 Kudos