ADINIC
2 Bronze

DELL G5 5587 power management app

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Hello! The power management software on my laptop does not show all the settins like thermal management. Is this normal? Have a look at the 2 photos (normal and my laptop). Is there a problem?

https://imgur.com/a/mmkJdwJ The other problem i have (but not as big as some have mentioned) is the performance of the laptop on battery. (power throttling). Have updated all the drivers, bios, and windows and it still some times has performance issues. Specs :Intel I7 8750H, 16 GB RAM, NVIDIA GTX 1060 6 GB RAM, 512 SSD + 1 TB HDD, UHD Screen. Thank you for your answers!
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DELL-Jesse L
Community Manager
Community Manager

Re: DELL G5 5587 power management app

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ADINIC,

There are no thermal management settings in power management. It is working as designed.

 

For my notes, click my username and send me the pc service tag number via private message.

 



 

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DELL-Jesse L
Community Manager
Community Manager

Re: DELL G5 5587 power management app

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ADINIC,

There are no thermal management settings in power management. It is working as designed.

 

For my notes, click my username and send me the pc service tag number via private message.

 



 

View solution in original post

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ADINIC
2 Bronze

Re: DELL G5 5587 power management app

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Hello! Please look at this forum and please tell me how other users are able to use thermal management settings in DELL Porwe App. https://www.reddit.com/r/Dell/comments/atgi3m/dell_g5_5587g7_7588_and_vostro_7580_bios_190/ Thanks!

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ADINIC
2 Bronze

Re: DELL G5 5587 power management app

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Hello. I fixed it. I don't know if by updating to the latest version of dell power 3.1.0 or by updating the bios to v1.9.0 or by reinstalling dell power management service, but something fixed it. Thank you to the moderator...

 

https://imgur.com/a/ZsA6Ram

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gkelley6
2 Bronze

Re: DELL G5 5587 power management app

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BIOS 1.9.0 added thermal stuff. I just upgraded and now see it. Make use you have the latest Dell Power Manager (3.2.0) installed. glen
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