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July 29th, 2019 02:00

DELL G7 - 7590 ( Restarts when lid closed )

So i have my hands on the g7 7590 rtx 2070 max q, i7-9750h, and everytime i close the lid it restarts and keeps running( how do i know it restarts? when i open the lid and log in everything i have done is lost ) , then if i leave it closed fans are turning on max speed, then turns off, and on again after a while. https://imgur.com/Ts6Yu9x https://imgur.com/aLmFTMU https://imgur.com/CbzPTex

9 Posts

July 31st, 2019 13:00

Fixed by myself - Turned off fast startup, its windows 10 problem.

4 Operator

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6.2K Posts

July 29th, 2019 03:00

Welcome to the Dell Community  @jerrr1 

What do you have the computer set to do when you close the lid???

Sleep.PNG

Sleep or Hibernation mode???

Best regards,

U2

9 Posts

July 29th, 2019 05:00

As i can see you didn't even check the screenshots added, as per first screenshot you can see that its set to sleep... https://imgur.com/vA6J5dw

4 Operator

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6.2K Posts

July 29th, 2019 06:00

@jerrr1 

As I can see you just post the picture 14 minutes ago that shows "When I close the lid"

I can also see your other picks and have reported the links to the "Moderators as inappropriate"

In hopes that they will remove them ASAP. 

I also took a "Snip" of "PBOY" if you try to dispute it.

So goodbye and good luck,

U2

9 Posts

July 29th, 2019 06:00

Third link screenshot - you can see advanced settings and there is written Lid close action, and which i posted 14 minutes ago is same only with UI, so please get out of here as i wait for normal moderator/ dell administrator to answer to my post. Sincerely Jer

4 Posts

September 21st, 2019 08:00

Hello, on equestion about your G7: I've just received mine and it doesn't seem to have Optimus. Do you also have Gsync and no Optimus on 2070MQ?

3 Posts

September 17th, 2022 12:00

jerr1, how did you fix it?  I've got the same problem and have the same settings I see in your screenshots, but the thing keeps logging me out when I close the lid.

 

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