bonpie
2 Bronze

DELL Precision M4700 Boot failed.

Hi Community,
I am writing to ask you about an issue getting when Windows 10 boots on the PC Precision M4700 (F5LTRY1).

The operating system is Windows 10.

Just before Windows starts, before the initial loading bar appears, the pc doesn't respond to commands and I need to forcibly switch it off and restart it. finally, It runs correctly.
Recently I've done the PC factory reset, but the problem persists.

I have carried out all the Diagnostic procedures offered by the portal (also the pre-boot test), and all have been successful, ie no anomalies were found.

Would you give me help to understand what could have happened? how to solve?

Many thanks in advance.

Greeting

Pietro

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bonpie
2 Bronze

Re: DELL Precision M4700 Boot failed.

Nobody has any ideas?

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