DBroken
1 Copper

Dell 5570 8th gen i5-8250u overheating in League of legends (80 celcius in normal)

Hello , I bought a dell inspiron 5570 with

cpu: i5-8250u,

graphic card: amd 530 4gb GDDR5

memory: 8gb ddr4 2400mhz

disk:128SSD + 1TeraByte HDD

I play League of legends  in even low settings without shadows and champion inking and i get 78-80 steady celcius and after a half an hour even 90 degree(saw it in speccy, only lol ,speccy,task manager opened). I have my laptop in a double fan base and it is in max. I have the laptop for around 3 days. I changed radeon settings to high performance in plugged in. I even deactivate the improvement in full screen to league of legends app. I even tried windows gaming mode. I have the last update of windows and i already updated the bios through dell installed program. A friend of mine with acer aspire I think, i7-7500u and i believe nvidia 940m has in high settings 66 celcius cpu and 56 celcius in graphic card. The league of legend is installed in HDD does it matter? What i can do to decrease the heat? The idle is around 52 and with some iweb tabs to 59-61 without the cooling base.

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6 Replies
LucaDB17
1 Copper

Re: Dell 5570 8th gen i5-8250u overheating

bro those temps are really bad, first check whether your power plan has cooling policy set to active, I would recommend googling the normal temps for that laptop and undervolting the cpu with intel xtu, I did that but only decreased 5 degrees (from 72 to sixty-something)

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alorenzoss
1 Copper

Re: Dell 5570 8th gen i5-8250u overheating

same problem here, same laptop

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Community Manager
Community Manager

Re: Dell 5570 8th gen i5-8250u overheating in League of legends (80 celcius in normal)

Hi DBroken,

Thanks for posting.  Apologies that your system is not performing as expected during game play.  Does it have any issues while not playing games?  Like doing email, internet, etc.?  

Have you run a systems diagnostics?  Please try performing a system diagnostics by pressing F12 at startup or by running Dell Support Assist.  Make a note of any error messages and post back.  

Here is information from the Dell knowledge base you may find helpful:

Dell portable system heat issue or the system is overheating.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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grgalm14
1 Copper

Re: Dell 5570 8th gen i5-8250u overheating in of legends (80 celcius in normal)

Hi there i contacted dell for the same issue. The technician advised me to boot to bios and turn of the intel turbo boost utility and it helped improve my temps. Hope this helped.

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luisvaz92
1 Copper

Re: Dell 5570 8th gen i5-8250u overheating in of legends (80 celcius in normal)

Hi there, sorry but, what was the highest temp that processor spotted since you turn off the turbo boost? Thanks.
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quevon24
1 Nickel

Re: Dell 5570 8th gen i5-8250u overheating in of legends (80

Disabling turbo boost shouldn't be the answer to solve the problem, that is an important feature of the processor and for the notebook. It's like having a ferrari and you limit to slow it down.