RIpeMango45
1 Copper

Dell 7559 Speakers/Microphone issues

So, every time I don't have headphones plugged in, it starts to make a high pitch noise, later when I plug in my headphones, the microphone seems like it activates and I can hear myself through the headphones. This problem started when I was playing a game. 

Everything seems updated,  and there is no viruses.

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1 Reply
Community Manager
Community Manager

Re: Dell 7559 Speakers/Microphone issues

Hi RipeMango45,

 

Thanks for posting. Apologies that your system is not performing as expected.

 

Unfortunately it sounds like the game may have changed a setting in your audio controls.  You could try removing the audio drivers then rebooting, letting Windows reinstall them for you.

 

Here is additional information from the Dell knowledge base you may find helpful:

How to Troubleshoot Audio or Sound Playback Issues

Speakers and Headphones

How to Troubleshoot Audio or Sound Recording Issues

How to Fix Audio Problems

How to Fix Audio Problems in Windows 10

 

If you need further assistance and the system is still under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call.


Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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