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3514
Dell Backup and Recovery in Windows 7/10
I have an Inspiron 5558 that came with Windows 7 now upgraded to Windows 10. I made a recovery file in Windows 7 but never replaced it on the thumb drive when upgrading to 10. I recently had a startup problem and tried to use the backup key but to no avail. So, I went to the Microsoft website and got the current Windows 10 iso file and was able to get it reinstalled. Before I reinstalled windows 10, I was able to backup the files onto a SD card using Dell Backup and Recovery. But, since I reinstalled Windows I can't seem to figure out how to reinstall the backup file from the SD card. I can't see the Dell Backup and Recovery software anywhere. If I reinstall the newest version (v1.9) will that enable me to upload my backup file? I just want my data back. Any help would be greatly appreciated.
Mr. Feeny
4 Posts
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January 17th, 2019 20:00
The files were saved during the Dell Backup and Recovery process in Windows 10. In the Knowledge Base article "How to create and use the Dell Recovery & Restore USB drive ", I found the solution to my problem in the following section:
What if the files and settings I backed up are not restored?
In rare cases, the backup may not get restored to your computer. If this happens, please follow the steps below:
This was successful in getting my files back to their original locations. Thanks for all the suggestions and advice.
nyc10036
5.6K Posts
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January 16th, 2019 19:00
I wouldn't bother.
Just use freeware such as Macrium Reflect or Clonezilla and create an image backup file of hard drive.
Mr. Feeny
4 Posts
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January 17th, 2019 14:00
I would but I would like to get those files off the backup. I wonder if I can use Windows Restore to get at those files?
nyc10036
5.6K Posts
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January 17th, 2019 15:00
Why?
What's the point?
Support for Windows 7 is discontinued in a year's time.
Mr. Feeny
4 Posts
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January 17th, 2019 16:00
The files are documents and pictures that I would like to be able to access again.
nyc10036
5.6K Posts
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January 17th, 2019 16:00
The only way you can get your personal files is to use DBaR to restore Windows 7 along with your files from the SD card back to your laptop. Let's hope you created the backup correctly or your files are gone forever.