SirMr
1 Copper

Dell Direct Key Creator will not start from Desktop

Trying to create an USB restore&recover for my Dell Inspiron, with Win 8 that has a Critical_process_died, BSOD, keeps rebooting.  I downloaded the Direct key files on a working

HP notebook with win. 10, files extracted fine ran install and it put an Icon on the desktop.

However when I click to open it, it gives me the user account permission box again.  I say yes, box disappears and nothing happens.  Could there be a compatibility problem with creating a win8 recovery with a win10 laptop.  Thanks could not find anything relevant anywhere else.

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4 Replies
Clintlgm
4 Beryllium

Re: Dell Direct Key Creator will not start from Desktop

I don't know about Dell Key stuff but usually, that kind of thing is for a particular computer, and not likely to work on another computer.

https://www.dell.com/support/article/en-us/sln179156/dell-direct-usb-key-faqs?lang=en

If you are concerned about recovery I would recommend Macrium Reflect Free, you can create a Drive/SSD Image and if needed restore it in a few minutes with all your data and software still installed.

https://www.youtube.com/watch?v=0wZp0P5mi4g

https://www.youtube.com/watch?v=C7wUPzfOIE0

Full tutorial on how to use Macrium Reflect









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Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
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Rogair
2 Bronze

Re: Dell Direct Key Creator will not start from Desktop

I am having the exact same problem. I have a Dell Vostro that now will not boot after trying to do a cloud install from Dell. So I have to now create a recovery disk for it. Installed Direct Key Creator, but it won't start. Loads the permission window, then exits. I am running direct key creator on a Dell inspiron.

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Clintlgm
4 Beryllium

Re: Dell Direct Key Creator will not start from Desktop

All you can do is contact Tech support, as mention earlier Macrium Reflect back up Clone and Image program even the free version work extremely reliable.









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- Please "Accept as Solution" posts that are a solution.

Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
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