Highlighted
kanlukasz
1 Nickel

Dell G3 3579​ - sound crackling after updates (again)

Jump to solution

Hello,

I bought my Dell G3 3579​ two months ago (plus/minus)

I had a problem with sound - static "bzzz" noise and craclikng

I fixed it with this solution:
https://www.dell.com/community/Laptops-General-Read-Only/newbie-Dell-Audio-and-Realtek-Audio-Manager...

Today, i made upgrade BIOS, Audio Driver - the problem is back !! (static "bzzzz" noise and crackling )

So i again use above solution and - static noise "bzzzz" disappeared, BUT still I hear loud crackles, while I run anything that uses audio (even while increase windows volume in tray)

It's hard to describe. It is always a one time crack sound. Something similar to when you plug the jack into the socket.

System: Win10
Audio equipment: External `Technics` audio

Could you help me with this?

Tags (4)
0 Kudos
1 Solution

Accepted Solutions
kanlukasz
1 Nickel

Re: Dell G3 3579​ - sound crackling after updates (again)

Jump to solution

After many attempts, I decided to install drivers from the Realtek website.
Honestly, I'm not sure if it's the right version of the driver, but in fact after I installed the problem it disappeared.

This is what i installed:
https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

I choosed:
Vista, Windows7, Windows8, Windows8.1, Windows10 Driver (32/64bits) Driver only (ZIP file)

The drivers from DELL should work properly, but from what i see are wrong

0 Kudos
1 Reply
kanlukasz
1 Nickel

Re: Dell G3 3579​ - sound crackling after updates (again)

Jump to solution

After many attempts, I decided to install drivers from the Realtek website.
Honestly, I'm not sure if it's the right version of the driver, but in fact after I installed the problem it disappeared.

This is what i installed:
https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

I choosed:
Vista, Windows7, Windows8, Windows8.1, Windows10 Driver (32/64bits) Driver only (ZIP file)

The drivers from DELL should work properly, but from what i see are wrong

0 Kudos