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amith31
1 Nickel

Dell G3 WiFi card stops display from working

I have a Dell G3 15 3579. The display stopped working. Fans and keyboard backlights were on but the display remained off. I couldn't get an external display to work either. While troubleshooting, I removed the Intel WiFi/Bluetooth card and the display started working normally. I reinserted the WiFi card and the same issue came back. Also, the WiFi card was unusually hot if that is relevant. I am not able to find the same model (Intel 9462NGW) part anywhere.

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2 Replies
JOcean
4 Ruthenium

Re: Dell G3 WiFi card stops display from working

This might help if you want to replace the card.

https://www.amazon.ca/Bluetooth-PCI-Express-Half-Size-Atheros-chipset/dp/B012JQVUX8/ref=sr_1_1?keywo...




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amith31
1 Nickel

Re: Dell G3 WiFi card stops display from working

I want to know if there is a way to figure out if it is actually the WiFi card causing the issue or if it is some bios/driver issue. I don't see why a broken WiFi card stops the display from working as it should.
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