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jmiddleton873
1 Copper

Dell G5 5587 Hard Drive Noise and D:/ Drive not found

please help ive only had this laptop since 5/11 ive already encountered numerous problems but this was the biggest

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3 Replies
Moderator
Moderator

Re: Dell G5 5587 Hard Drive Noise and D:/ Drive not found

Thank you for your message. I apologize for the inconvenience caused. I will be glad to assist you with this.

 

What is the status of the hard drive in BIOS?

 

What kind of noise do you hear? Is it a grinding noise or clicking?

 

Please run a hardware diagnostic by following the video on this link

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.        

 

How to locate the service tag

 

 

Dell-SreejithRamesh
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?

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savvy2
3 Argentium

Re: Dell G5 5587 Hard Drive Noise and D:/ Drive not found

bad hdd,  if it makes bad sounds all  HDD are bad. (knowing what is normal is skill sets)

the ePSA , run will tell you if it is good or bad.

there are no computers lacking problems, (as the saying goes, to err is human , really foul things up is a computer)

this will never  end. vast single point failures and every year more parts added to fail, endless.

top 2 failures are

Batteries (both)

and HDD, best is upgrade to SSD end the 5 year cycle of death cheap HDD.

 

this pc can have

 

 

 

 

One M.2 2280 Solid-State Drive (SSD)

or hybrid,  no sure what your has. not me.

I am not Dell, I am retired from this industry since 2009,
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jmiddleton873
1 Copper

Re: Dell G5 5587 Hard Drive Noise and D:/ Drive not found

it has m.2 toshiba 128gb ssd and 11tb seagate hdd

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