MartinMik
1 Copper

Dell G5 5587 - Very quiet sound

Hi! So i bought a Dell G5 5587 in this week. I read a lot of posts about the speakers sound quality. The quality is good, but they have very quiet sound. In MaxxAudio sound test it vas loudly, but when i watching Youtube, or VLC etc.... the sound is very low, all drivers are the newest, so what is the problem? Best regards, Martin Mikó
0 Kudos
1 Reply
Moderator
Moderator

Re: Dell G5 5587 - Very quiet sound

Thank you for your message. Have you tried to increase & decrease the volume & check if that makes any changes?

 

Have you tried connecting an external speaker or a headphone to check if the issue persists?

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to locate the service tag

 

 

Dell-SreejithRamesh
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?

0 Kudos