Start a Conversation

Unsolved

G

6 Posts

1486

February 26th, 2019 06:00

Dell G5 5587 audio volume fades

My volume gradually gets quieter when audio is playing. It happen returns to normal volume after any brief period of quiet. I have no compression settings in place. This occurs with music playback, movie and gaming. All audio & other drivers are up to date. Is this something I can fix.

Moderator

 • 

16.7K Posts

February 26th, 2019 07:00

garod79,

Click the link below for troubleshooting and resolving audio issues.

How to Troubleshoot Audio or Sound Playback Issues

For my notes, click my username and send me the pc service tag number via private message.

29 Posts

March 7th, 2019 19:00

I had the same issue after getting the February 2019 RealTek update. I fixed it by uninstalling the Realtek driver and after the reboot, Windows installed the Default Windows driver and the sound issue disappeared. 

glen

July 4th, 2020 23:00

Hello!

I have this mistake too. When I ran audio, the volume - within 15-20 seconds of initiation- fade away. I have been experiencing it ever since I update the BIOS, in 2020.07.03. 

When I buy G5 in 2018, it used to have the same bug, but was fixed by a bios update.

I cant fix it, all driver are up to date. I cant downgrade BIOS to the older version. What can i do? Waitin for a new BIOS? 

No Events found!

Top