1 Nickel

Dell G5 5587 constantly freezing

My Dell G5 5587 (Windows 10) is constantly freezing up, and will only unfreeze once I unplug the AC adapter and plug it back in. Why is this happening?

1 Reply
5 Tungsten

Re: Dell G5 5587 constantly freezing

Try running system diagnostics to rule out a hardware problem. Restart the system and at the Dell splash screen start tapping F12. Run full diagnostics watching for a hardware problem.



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