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6248
Dell G5 or G7 or XPS series -- XTU / ThrottleStop undervolting issue (Crash)
Apparently dell did a "GREAT" job with these^^ machines' thermal performance.
I am reaching 99oC most of the time and experience thermal throttle just like how other users did. (the keyboard deck is so hot which even burnt my fingers at some point)
so I decided to undervolt the laptop and everything went better from that point...
until recently from the latest bios update, I started experiencing crashes whenever I put my laptop to sleep (it will put the laptop into a hard reboot...)
I was using XTU the whole time as I cannot install throttlestop due to the (winring0.dll) error...
below are some users experiencing the same problem:
https://www.reddit.com/r/Dell/comments/90ocg1/xps_15_9570_undervoting_shutdown_while_sleeping/
https://www.dell.com/community/XPS/XPS-9570-I9-random-shutdown/td-p/6105412/page/2
"Previously the fix was to go into the BIOS and set 'Force S3 Sleep', however Dell in their infinite wisdom have removed this option."
So I really hope Dell can either talk to the XTU guys from intel or tweak the bios in their coming updates???
I really didn't expect to have such a bad experience with a >$1500 laptop...
Dell G5 5590 (i7 8750, gtx 2060, 32gb ram, 144hz screen)
Ratzupaltuf
2 Posts
0
March 19th, 2020 04:00
Hi,
I had the same issue that my G5 5590 directly ran into thermal throttling if a minimum of load came up. The I replaced the original thermal grease with the kryonaut from thermal grizzly. Now, after 10 minutes of cpu stress test it gets only 85 °C warm. But now the system run into Power Limit throttling...
I will now try the undervolting option.
best regards
Johnnyderskeptiker
2 Posts
1
July 14th, 2020 02:00
Razee
34 Posts
0
November 24th, 2020 11:00
@Ratzupaltuf I belive undervolting is disabled for the entirety of the G Series laptops after a BIOS update, which was 12.0 for my G5 5590 SE
Sardar1037
1 Message
0
March 7th, 2021 17:00
hi. just set cpu frequency under 3000 .
Change Maximum Processor Frequency in Windows 10 | Tutorials (tenforums.com)
read option 2 and copy the command in cmd(run as administrator). for both (battery and AC).
I almost hit 100C and now is 75C without any losing performance.