while i dun own the G5, totally agree here. same thing with G7... please give us back what we had, or at least come up with some way for us to manage the fan (some fan profiles so we can choose what we prefer)...
Bump. I bought the g7 and i didn't know about this problem and I updated my bios, now I can't play battlefield, there are fps drops everytime I play. PLEASE DELL let us downgrade the bios to 1.3v, and everybody will be happy. PLEASE!!
As I understand from the experience that I gained in the last couple of months, Dell doesn't give a <profane> about their customers. It is not that hard to fix this Dell. Its been at least 2 months and you did completely nothing. I am really not sure if I buy dell ever again after this. 2 <profane> months guys. In the mean time they upgraded their "wonderful" bios to 1.6.x's, so that means they think there are no problems on their bios about this thermal issues we face. That's 100% <profane>. <attacking>. Probably they will ban me for the language that I used on this message cause that's what they do at their headquarters instead of making the hardware/software better.
Everything was good back then bios 1.3.0 then Dell ruined everything with releasing 1.4 bios, now my device thermal throttles, cpu temps suddenly jumps to unacceptable levels (98-100°C), fans react so delayed my laptop becomes like an oven. As a gamer; I don't care how loud my fans are but it is vital to have cool internal system for better performance. As I paid that device for gaming it is my right to have decent cooling system not some crippled fans which just sits and don't react until 75°C. Now I am trying every possible way reaching out Dell to make them fix what they broke. <solicitation not allowed>
1- If we can give enough feedback to them, they will pass that information to their engineering team and they could fix the fan curve on the next bios release. Direct messaging to mods about that issue with our service tags may prove useful. We could private message to them about that issue but don't forget to add the service tag. But they have already posted the Dell Inspiron G platform team response here)
2- After given feedbacks we need to be heard also. I think the best way to achieve that is on twitter. I am tweeting about that issue daily with adding @DellCares @Dell @MichaelDell @Direct2Dell them to my tweets. I am also replying under some kinda PC mag PC world, tech's accounts, these tweets can be seen million times. ( You can also DM @DellCares with your service tags for feedback.)
If we can give enough feedback and try hard enough them to hear our voice Dell will have that issue fixed eventually