Inspiron

Last reply by 08-19-2022 Solved
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2 Bronze
2 Bronze
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Dell Inspiron 14 5420 touchpad Click not working

  • Bought new laptop inspiration 5420 , Click event does stop working sometimes. Even while lifting laptop some click event occurs without touching panel. Sounds like if any pressure around the touch panel that affect the click event.  Cursor moves without issue. Click event has trouble. 

***Highly disappointed***

Solutions (2)

Accepted Solutions
7 Thorium
156

The touchpad could be faulty. If the unit is new and under warranty call Dell tech support as it may need service. If under 30 days you can request a refund.




-Forum Member since 2016
-I do not work for Dell
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Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430

View solution in original post

133

Raised replacement and its in progress.

View solution in original post

Replies (2)
7 Thorium
157

The touchpad could be faulty. If the unit is new and under warranty call Dell tech support as it may need service. If under 30 days you can request a refund.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
134

Raised replacement and its in progress.

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