Last reply by 03-12-2022 Solved
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2 Bronze
2 Bronze

Dell Inspiron 15 3000 Running Extremely Slow

This laptop is frustrating the <Profanity deleted. Read the Forum Code of Conduct policy which you agreed to when joining. DELL-Admin> out of me, it isn't even 5 months old I paid $1200 for this which I think is a pretty expensive price for a laptop that runs slower than the one I was replacing (8yr old Toshiba Satellite).

This morning it took exactly 9 minutes and 48 seconds from when I pressed the power button to when I was able top open up "This PC". I did some research and watched the "How to Speed Up Your Computer" video from Dell Tech Support on youtube but everything they said to select in power option's like sleep, fast start up etc. was already selected on my laptop.

At this point I was ready to drive a sledge hammer through it but luckily I seen that there is a Support Assist App I can run to solve any issues so I thought "you beauty this will fix everything" well not quite, I opened the Supports Assist App and hit run all it soon scanned for Drivers and Downloads and said there is an update available then it scanned the hardware which was completed so it moved on to "Preparing for clean files" which it has been sitting on 0% for about 8 hours.

I have had a virus protection (McAfee recommended by Dell) since day one so I doubt its a virus, I'm running out of patience and alcohol can somebody please point me in the right direction. 

Solution (1)

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I found something that worked for me. Been stuck with this laptop for 2 years (but never used it as it was a personal laptop)

* Shut down laptop
* During restart tap F2
* In Bios setup -> Untick Intel Step Speed option (can't remember which category it shown under but I think it was performance)
* Exit
* Machine will restart and work fine after that like we expect it to. Note: When I was researching, this fix had a disclaimer, it may affect battery life as this option is ticked by default to preserve battery. However, it was a no brainer for me to at least use the laptop than save battery.

Hope this helps.

You may also use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.



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Replies (72)


For my notes, click my username and send me the pc service tag number via private message.

What is the specific Inspiron 3000 system do you have? Run the ePSA Diags on the system to see if any hardware issues are shown.

Launching the ePSA Diagnostics
1.Tap F12 key repeatedly during system startup (at the Dell logo screen) until the BIOS Boot Menu appears on the screen.
2.On the Boot Menu screen, select Diagnostics option, and then press Enter.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

2 Bronze
2 Bronze

 I have the same exact, but like exact situation. It is ridiculous. I am also running out of patience and Jack Daniel's as I drink more waiting for the laptop to boot up.   

2 Bronze
2 Bronze

Yeh same here. 8 months, received as a gift when my 10 yr old HP was getting over-hot all the time. This is slower than that and the other 12 year old Toshiba which was even worse! Now if anyone says they're thinking of swapping I say well don't get a Dell.


Omg just bought this machine yesterday. 9 minutes to boot up! Ran diagnostics. No issues. What the  <Profanity deleted. Read the Forum Code of Conduct policy which you agreed to when joining. DELL-Admin> did I get myself into!

2 Bronze
2 Bronze

I also have the same doesn't work properly. It takes upto about 9-10 minutes to start. And even after works so slow.....that i am left up with no better choice than to slam it. This pc is very much irritating. My old laptop(LENOVO G550). worked faster then this crap. When i first bought this...I thought..... it is new so may be that is the reason why it is working slow....but it's been a year and this bunch of crap is still woking the same. We should rather blame those dickheads at company who manufacture these kinds of laptop....i thought dell was a good company....but now the company seems to be an asshole......Where is that middle finger emoji?

2 Bronze
2 Bronze

I have the same problem, really frustrating.. I also missing my 10 years old Toshiba Satellite.

Someone contact you with a solution??

I just bought this computer, please let me know if I just lost my money.

First time with a DELL and I'm not happy at all.

Not applicable

I have the exact same problem. Ran Diagnostics. No problems found. Takes 9 minutes to boot up to start screen and a further 10 min for the system to become responsive after logging in. Laptop only few months old. 

2 Bronze
2 Bronze

This laptop is the worst!!!!!!!

I can put it into words how slow this thing is, an ASUS laptop I had bought in 2012 was faster than this <Profanity removed> and get this that ASUS laptop had 2 GB RAM, 1GHZ Process and was Dual Core. Whereas this laptop has 4GB RAM, 1TB HDD & 2.4GHZ Process which intel i3

Did they deliberately make it so slow? I wonder!


Jess, Dell Inspiron 15 3000 is a pathetic laptop, I am soo frustrated it slow. Everytime i open a perticular file or a brouser it take ages to open. Do you have any solution and please dont say run diagnostics as have already done that not the solution.  

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