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July 10th, 2019 09:00

Dell Inspiron 17R SE 7720 Laptop + Windows 10 Version 1903 + 0xc1900101-0x30018 Error Installing

I am at my wits end with the Windows 10 version 1903 Update. I am currently running Windows 10 version 1803. The last update of Windows 10 version 1809 would not install and now the current update of Windows 10 version 1903 will not install. I have two identical Dell Inspiron 17R SE 7720 laptop computers and the Windows 10 version 1903 bombs on both of them at installation 60%, with error message 0xc1900101 - 0x30018. I now have over 100 hours of time trying to install the Windows 10 update to version 1903 and I have tried every trick on the web with no success. Current BIOS A17, every driver on the laptops and equipment connected updated to current version, everything disconnected from both laptops, with all apps shut down, virus protection shut down and installing from ISO file on DVD, it still stops install at 60% with error message 0xc1900101 - 0x30018 (Windows could not configure one or more system components. To install windows, restart the computer and then restart the installation). Needless to say the restart does not work either. Contacted Dell to see if there was a problem with the Dell Inspiron 17R SE 7720 Laptop and Windows 10 version 1903, their response was that if I pay $249 to them for a service fee (one year of service), we will get Windows 10 version 1903 to install on your computers. This would be my last resort, because I think they would end up doing a fresh clean install, which is what I am trying to avoid (it would take me about a month to get the two laptops back to where they are now with all the programs that would have to be installed and updated, plus all the settings that would have to be configured). Any solutions for this problem would be greatly appreciated and I would not mind paying a reasonable fee to any company or person who has found a solution to this problem

July 18th, 2019 20:00

******   FINALLY FIXED    ******    ALL ERRORS GONE    ******    WINDOWS 10 VERSION 1903 INSTALLED    ******

I Renamed the inetsrv folder under C:\Windows\System32 to inetsrv.old by:
1. Taking ownership of the folder.
2. Running Services.msc and Stopping the Application Host Helper Service.

I then took ownership of the C:\Windows\WinSxS folder in order to move all the *windows-iis*.* folders to a backup folder, I put the files under C:\Windows\Temp\WinSxS.old (I had 33 of these folders on my two laptops).

I then went to Turn Windows Features On or Off and Turned Off All Internet Information Services.

I then went to Settings, Troubleshoot, Windows Update and Ran, to fix any other problems.

 I then went to Settings and ran Windows Update and Windows 10 version 1903 downloaded and installed on both of my Dell laptops.

I can not believe after all this time, it is fixed...Thank Everyone on This Site For All Your Help

3 Apprentice

 • 

4.3K Posts

July 10th, 2019 16:00

The error, according to Microsoft means the following Code 0xC1900101 - 0x30018 Cause A device driver has stopped responding to setup.exe during the upgrade process. Mitigation Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. Contact your hardware vendor to obtain updated device drivers. Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. You can try downloading the running the setupdiag.exe from Microsoft which is supposed to check your logs. https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag If that doesn't help, you might make the setupact.log in Panther directory available on your OneDrive, but you might check it for any personal sensitive info.

July 10th, 2019 20:00

Thanks for the suggestion, I ran the program you suggested and this is the results that were in the log file.  But I still can not tell why the Windows 10 version 1903 is not installing and reinstalling version 1803?


Matching Profile found: BootFailureDetected - 4FB446C2-D4EC-40B4-97E2-67EB19D1CFB7
SetupDiag version: 1.5.0.0
System Information:
Machine Name = MININT-RN6FF41
Manufacturer = Dell Inc.
Model = Inspiron 7720
HostOSArchitecture = 1033
FirmwareType = PCAT
BiosReleaseDate = 20150519000000.000000+000
BiosVendor = Default System BIOS
BiosVersion = A17
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.18362.1 (19h1_release.190318-1202)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 7/12/2019 12:56:07 PM
UpgradeEndTime = 7/12/2019 3:29:50 PM
UpgradeElapsedTime = 02:33:43
CV =
ReportId =


Error: Found system boot failure.
Last Phase: FirstBoot,Start.
BootLogErrorCount: 1
LastErrorEvent: 80
LastErrorCode: 0

July 11th, 2019 15:00

Below was found in setupact.log file, It shows the exact time installation failed with error code:

2019-07-12 15:28:48, Info CBS CbsCoreFinalize: DrupUnload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: CfgMgr32Unload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: DpxUnload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: SrUnload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: CbsEsdUnload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: CbsEventUnregister
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: AppContainerUnload
2019-07-12 15:28:48, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2019-07-12 15:28:48, Info CMI CBS_Core_Finalize:Calling cbs core finalize complete
2019-07-12 15:28:48, Error [0x030153] CMI Callback_CMI_ConfigInstall: CBS startup processing failed.
2019-07-12 15:28:48, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows could not configure one or more system components. To install Windows, restart the computer and then restart the installation.]
2019-07-12 15:29:49, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler
2019-07-12 15:29:49, Info DIAG CallBack_DiagnosticDataSend: Setup was started from Phase 4. Disabling Diagnostics [DiagnosticDataSend] in this scenario
2019-07-12 15:29:49, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved.
2019-07-12 15:29:49, Info [0x030023] CMI Callback_CMI_ConfigInstall: Exit.
2019-07-12 15:29:49, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called
2019-07-12 15:29:49, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
2019-07-12 15:29:49, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
2019-07-12 15:29:49, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
2019-07-12 15:29:49, Info PANTHR DeleteCriticalSection for pExecQueue->csLock;
2019-07-12 15:29:49, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages.
2019-07-12 15:29:49, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)
2019-07-12 15:29:49, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266
2019-07-12 15:29:49, Info IBS InstallWindows:Exiting with return code [0x1F]
2019-07-12 15:29:49, Info [0x090009] PANTHR CBlackboard::Close: c:\windows\panther\setupinfo.
2019-07-12 15:29:50, Info SP WINDEPLOY error code is 0x8007001F. Will not attempt uninstall
2019-07-12 15:29:50, Info CBS Trusted Installer signaled for shutdown, going to exit.
2019-07-12 15:29:50, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_NOTIFICATION:PRESHUTDOWN
2019-07-12 15:29:50, Info CBS Ending the TrustedInstaller main loop.
2019-07-12 15:29:50, Info CBS Starting TrustedInstaller finalization.
2019-07-12 15:29:50, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
2019-07-12 15:29:50, Info CBS Ending TrustedInstaller finalization.

9.4K Posts

July 12th, 2019 03:00

Hi Kirt Parker,

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

1.5K Posts

July 13th, 2019 16:00

Have you tried repairing your current installation with DISM tools

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /StartComponentCleanup
SFC /scannow  "It s a good Idea to run this one 3 Times be patient this takes a while."
chkdsk C: /f

Run from an Admin CMD Prompt one at a time  patients some will take quite a while to complete

Microsoft strongly recommends you install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). SSUs improve the reliability of the update process to mitigate potential issues while installing the LCU and applying Microsoft security fixes. For more information, see Servicing stack updates.

If you are using Windows Update, the latest SSU (KB4509096) will be offered to you automatically. To get the standalone package for the latest SSU, search for it in the Microsoft Update Catalog.

 

If these tools won't run you'll have to do it the hard way https://www.tenforums.com/tutorials/7808-use-dism-repair-windows-10-image.html.

Also, have you downloaded an install USB for MCT and tried a Repair Install https://www.microsoft.com/en-us/software-download/windows10

 

If your system was working on 1809 you should  be able to run 1903 without issues

July 13th, 2019 16:00

I contacted Dell Technical Support to see if there was a problem with the Dell Inspiron 17R SE 7720 Laptop and Windows 10 version 1903.  The person I talked to barely spoke English and I could barely understand what she said.  But from what I could understand, her response was that if I pay $249 to Dell for a service fee (one year of service), Dell could get Windows 10 version 1903 to install on my two laptops.  This would be my last resort, because I think Dell would end up doing a fresh clean install on both of my laptops, which is what I am trying to avoid (it would take me about a month to get the two laptops back to where they are now, with all the programs that would have to be installed and updated, plus all the settings that would have to be configured).

At this point, I would pay Dell the $249, if Dell would promise to get my two laptops running with Windows 10 version 1903 without doing a clean install, or they would refund my $249.  Do you know if Dell would do this, before I call them again?

Thanks, Kirt Parker.

 

3 Apprentice

 • 

4.3K Posts

July 14th, 2019 06:00

It looks like the system is showing some component is not starting up correctly.  It shows a "system boot failure" and "First Boot" problem.

So, when you start an install, where does it stop exactly, during the initial boot with the Install media or on the First reboot after the install has transferred the install files to the RAMDISK.  Have you tried removing the Flash Drive during the first reboot?

Since it appears to be a bad device, all you can do it to try to remove all devices you can on the system.  Go into the Bios and disable everything you can, such as Wi-Fi and Bluetooth and sound.

Video is something hard to remove from the process but you could try updating or even setting it to the basic Windows driver prior to starting an upgrade.

I suppose the power block is also a device so it could be involved although not likely on two different systems.  Do both systems have exactly same components such as memory amount and processor version?

You might check the msinfo32.exe utility to see if it shows any problem devices and you can set up the system to create a boot log with msconfig.exe, which might show a problem with some device during the initial boot when not trying to update.

3 Apprentice

 • 

4.3K Posts

July 14th, 2019 07:00

And one more thing.. some folks forget they may have a wireless printer attached and the printer may even hold an SD card..  So any device with a driver installed on your system may be involved.

July 16th, 2019 19:00

Well, I have tried every suggestion submitted here on Dell to Install Windows 10 version 1903 with no success, Installation stills bombs at 60% and reinstalls Windows 10 version 1803, so I am still working on the problem...Got about 150 hours into this Windows 10 Version 1903 update so far...been installing and going through event logs...solving driver "Failure" errors.  Got the below error out of an event log, but not sure how to solve this one, since Intel did not make a Windows 10 Driver and the Device List shows that there are no current updates for this driver, any suggestions for this FAILURE ???

>>> [Setup online Device Install (Hardware initiated) - PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38a9e282&0&00E0]
>>> Section start 2019/07/12 20:45:32.506
dvi: {Build Driver List} 20:45:33.631
dvi: Searching for hardware ID(s):
dvi: pci\ven_8086&dev_0887&subsys_44628086&rev_c4
dvi: pci\ven_8086&dev_0887&subsys_44628086
dvi: pci\ven_8086&dev_0887&cc_028000
dvi: pci\ven_8086&dev_0887&cc_0280
dvi: Searching for compatible ID(s):
dvi: pci\ven_8086&dev_0887&rev_c4
dvi: pci\ven_8086&dev_0887
dvi: pci\ven_8086&cc_028000
dvi: pci\ven_8086&cc_0280
dvi: pci\ven_8086
dvi: pci\cc_028000
dvi: pci\cc_0280
dvi: Created Driver Node:
dvi: HardwareID - PCI\VEN_8086&DEV_0887&SUBSYS_44628086
dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\netwew01.inf_amd64_153e01d761813df2\netwew01.inf
dvi: DevDesc - Intel(R) Centrino(R) Wireless-N 2230
dvi: Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15
dvi: Rank - 0x00fe0001
dvi: Signer Score - INBOX
dvi: DrvDate - 01/06/2015
dvi: Version - 15.16.0.2
dvi: Created Driver Node:
dvi: HardwareID - PCI\VEN_8086&DEV_0887&SUBSYS_44628086
dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\netwew01.inf_amd64_d48428047ce3cc1e\netwew01.inf
dvi: DevDesc - Intel(R) Centrino(R) Wireless-N 2230
dvi: Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15
dvi: Rank - 0x00fe0001
dvi: Signer Score - WHQL
dvi: DrvDate - 04/30/2015
dvi: Version - 15.18.0.1
dvi: {Build Driver List - exit(0x00000000)} 20:45:35.196
dvi: {DIF_SELECTBESTCOMPATDRV} 20:45:35.196
dvi: Default installer: Enter 20:45:35.196
dvi: {Select Best Driver}
dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
dvi: Selected Driver:
dvi: Description - Intel(R) Centrino(R) Wireless-N 2230
dvi: InfFile - c:\windows\system32\driverstore\filerepository\netwew01.inf_amd64_d48428047ce3cc1e\netwew01.inf
dvi: Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15
dvi: {Select Best Driver - exit(0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 20:45:35.196
dvi: Waiting for previous device install to complete. 20:45:35.196
dvi: {Core Device Install} 20:45:35.250
dvi: {Install Device - PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38A9E282&0&00E0} 20:45:35.250
dvi: Device Status: 0x01802400, Problem: 0x12 (0xc0000493)
dvi: Parent device: PCI\VEN_8086&DEV_1E10&SUBSYS_05661028&REV_C4\3&11583659&1&E0
dvi: {Configure Device - PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38A9E282&0&00E0} 20:45:36.344
dvi: Device Status: 0x01802400, Problem: 0x12 (0xc0000493)
dvi: Parent device: PCI\VEN_8086&DEV_1E10&SUBSYS_05661028&REV_C4\3&11583659&1&E0
dvi: {Configure Device - exit(0x00000032)} 20:45:36.344
dvi: {DIF_ALLOW_INSTALL} 20:45:36.344
dvi: Default installer: Enter 20:45:36.344
dvi: Default installer: Exit
dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 20:45:36.344
dvi: {DIF_INSTALLDEVICEFILES} 20:45:36.453
dvi: Default installer: Enter 20:45:36.453
dvi: Default installer: Exit
dvi: {DIF_INSTALLDEVICEFILES - exit(0x00000000)} 20:45:36.891
flq: File 'C:\Intel\Wireless\Setup.exe' pruned from copy.
flq: File 'C:\Intel\Wireless\setup.xml' pruned from copy.
flq: File 'C:\Intel\Wireless\Data\WiFi.msi' pruned from copy.
flq: File 'C:\Intel\Wireless\Data\Driver.msi' pruned from copy.
flq: File 'C:\Intel\Wireless\Data_BTHS\BTHS.msi' pruned from copy.
flq: File 'C:\Intel\Wireless\Data_BTHS\IntelHS.cab' pruned from copy.
flq: Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\netwew01.inf_amd64_d48428047ce3cc1e\NETwew01.sys' to 'C:\WINDOWS\system32\DRIVERS\NETwew01.sys'.
flq: Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\netwew01.inf_amd64_d48428047ce3cc1e\Netwfw01.dat' to 'C:\WINDOWS\system32\DRIVERS\Netwfw01.dat'.
flq: Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\netwew01.inf_amd64_d48428047ce3cc1e\Netwuw03.dll' to 'C:\WINDOWS\system32\Netwuw03.dll'.
dvi: {DIF_REGISTER_COINSTALLERS} 20:48:32.082
dvi: Reset Device: Resetting device configuration. 20:48:32.082
dvi: Reset Device: Resetting device configuration completed. 20:48:32.097
dvi: Default installer: Enter 20:48:32.097
inf: {Install from INF Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15.CoInstallers} 20:48:32.097
inf: Flags - 0x001001ee
inf: {Install from INF Section - exit(0x00000000)} 20:48:32.097
dvi: Default installer: Exit
dvi: {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 20:48:32.097
dvi: {DIF_INSTALLINTERFACES} 20:48:32.097
dvi: Using exported function 'ClassCoInstallerEntryPointWU' in module 'C:\WINDOWS\system32\Netwuw03.dll'.
dvi: CoInstaller 1 == Netwuw03.dll,ClassCoInstallerEntryPointWU
dvi: CoInstaller 1: Enter 20:48:33.066
dvi: CoInstaller 1: Exit
dvi: Default installer: Enter 20:48:33.066
dvi: Default installer: Exit
dvi: {DIF_INSTALLINTERFACES - exit(0x00000000)} 20:48:33.066
dvi: {DIF_INSTALLDEVICE} 20:48:33.066
dvi: CoInstaller 1: Enter 20:48:33.066
dvi: CoInstaller 1: Exit
dvi: Default installer: Enter 20:48:33.066
dvi: {Install DEVICE}
inf: {Install from INF Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15} 20:48:33.082
inf: Flags - 0x001005ee
! inf: Value 'DriverDesc' should not be set directly.
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.082
inf: {Install from INF Section - VWiFiBus.CopyFiles} 20:48:33.082
inf: Flags - 0x001005ee
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.082
inf: {Install from INF Section - Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15.Hw} 20:48:33.082
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.082
inf: {Install from INF Section - VWiFiBus.PnPFilterRegistration} 20:48:33.082
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.082
inf: {Install from INF Section - VWiFiBus.PnPFilterRegistration.HW} 20:48:33.082
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.082
dvi: {Writing Device Properties}
dvi: Strong Name=oem12.inf:077b91332f9cbe54:Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15:15.18.0.1:pci\ven_8086&dev_0887&subsys_44628086
dvi: {Writing Device Properties - Complete}
inf: AddService=NETwNe64,2,NIC_Service_WIN8_64,Common_EventLog_WIN8_64 (netwew01.inf line 686)
dvi: Add Service: Created service 'NETwNe64'.
inf: {Install from INF Section - NIC_Service_WIN8_64} 20:48:33.144
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.144
inf: {Install from INF Section - Common_EventLog_WIN8_64} 20:48:33.144
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.144
inf: AddService=vwifibus,,vwifibus_Service_Inst (netvwifibus.inf line 76)
dvi: Add Service: Modified existing service 'vwifibus'.
inf: {Install from INF Section - vwifibus_Service_Inst} 20:48:33.191
inf: Flags - 0x00100004
inf: {Install from INF Section - exit(0x00000000)} 20:48:33.191
dvi: {Install DEVICE exit (0x00000000)}
sto: {Configure Driver Package: c:\windows\system32\driverstore\filerepository\netwew01.inf_amd64_d48428047ce3cc1e\netwew01.inf}
sto: Source Filter = Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15
sto: Target Filter = PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38A9E282&0&00E0
inf: Class GUID = {4d36e972-e325-11ce-bfc1-08002be10318}
inf: Class Options = Configurable
inf: {Configure Driver: Intel(R) Centrino(R) Wireless-N 2230}
inf: Section Name = Install_MPCIEX_Dell_2230_BGN_2x2_HMC_WIN8_64_BGN15
inf: {Configure Device: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38A9E282&0&00E0}
inf: {Configure Device: exit(0x00000000)}
inf: {Configure Driver: exit(0x00000000)}
! inf: DelReg entry has an extra value '1' and will be ignored. Code = 1201, Line = 2393
! inf: DelReg entry has an extra value '1' and will be ignored. Code = 1201, Line = 3121
sto: {Configure Driver Package: exit(0x00000000)}
dvi: Install Device: Configuring device class. 20:48:33.253
dvi: Install Device: Configuring device class completed. 20:48:33.253
dvi: Device Status: 0x01802400, Problem: 0x12 (0xc0000493)
dvi: {Restarting Devices} 20:48:33.253
dvi: Start: PCI\VEN_8086&DEV_0887&SUBSYS_44628086&REV_C4\4&38A9E282&0&00E0
!!! dvi: Device not started: Device has problem: 0x1f (CM_PROB_FAILED_ADD), problem status: 0xc0000495.
dvi: {Restarting Devices exit} 20:48:33.644
dvi: Default installer: Exit
dvi: {DIF_INSTALLDEVICE - exit(0x00000000)} 20:48:33.644
dvi: Device Status: 0x01802400, Problem: 0x1f
dvi: {DIF_NEWDEVICEWIZARD_FINISHINSTALL} 20:48:33.644
dvi: CoInstaller 1: Enter 20:48:33.644
<<< Section end 2019/07/12 20:52:33.959
<<< [Exit status: FAILURE(0x000005b4)]

1.5K Posts

July 16th, 2019 21:00

https://www.intel.com/content/www/us/en/support/articles/000006507/network-and-i-o/wireless-networking.html

mIght be time to change our your Wi-Fi card it seems that your is no longer supported. Not sure how your notebook is set up but these cards are usually easily changed out. Check your service manual for your Service Tag. or deal with support as to what card you can put in that has current drivers.

9.4K Posts

July 17th, 2019 10:00

Hi Kirt Parker,

Since I haven't received your service tag information in Private Message, I'd like to go ahead and close out my case.  Should you need further assistance, please contact me privately.  Thanks.

July 17th, 2019 20:00

I think I have all the driver problems fixed...it was a very slow process...automated utilities either did not find that I needed new drivers or they installed the wrong drivers for some of my hardware...had to manually install each driver for each piece of hardware that was in or attached to my two laptops. Below is part of the current setupact.log file, that shows current installation failed with error codes:

2019-07-18 17:19:56, Info CSI 000007df Online ticklers finished with status S_OK

2019-07-18 17:19:56, Info CSI 000007e0@2019/7/18:21:19:56.615 Finished running all AIs.

2019-07-18 17:19:56, Info CSI 000007e1 The queue has completed running, and AI failures have occured.

2019-07-18 17:19:56, Info CSI 000007e2 ==Error Summary Start==

2019-07-18 17:19:56, Error CSI 000007e3 (F) Installer: ServiceModelReg Installer Binary Name: servicemodelregai.dll ErrorCode: 8007000d Phase: 39 Mode: Delta Component: NONE[gle=0x80004005]

2019-07-18 17:19:56, Error CSI 000007e4 (F) Generic Command ErrorCode: 80004005 Executable: iissetup.exe ExitCode: 13 Phase: 38 Mode: Install (first install) Component: Microsoft-Windows-IIS-W3SVC-GC, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS[gle=0x80004005]

2019-07-18 17:19:56, Error CSI 000007e5 (F) Generic Command ErrorCode: 80004005 Executable: iissetup.exe ExitCode: 13 Phase: 38 Mode: Install (first install) Component: Microsoft-Windows-IIS-HttpProtocol, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS[gle=0x80004005]

2019-07-18 17:19:56, Info CSI 000007e6 ==Error Summary End==

2019-07-18 17:19:56, Error CSI 000007e7@2019/7/18:21:19:56.617 (F) onecore\base\wcp\componentstore\com\advancedinstallerstore.cpp(568): Error HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED) originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_ResolvePendingTransactions expression: static_cast(14099L) [gle=0x80004005]

2019-07-18 17:19:56, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

2019-07-18 17:19:56, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]

2019-07-18 17:19:56, Error CSI 000007e8 (F) HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED) #123# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::ResolvePendingTransactions(dwFlags = (DontFailIfPrimitivesPending|IndicatePrimitiveRollback), Progress = NULL, Phase = 0, Disposition = (unknown enumerant 0)' | '0)[gle=0x80073713]

2019-07-18 17:19:56, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. [HRESULT = 0x80073713 - ERROR_ADVANCED_INSTALLER_FAILED]

2019-07-18 17:19:56, Info CBS Clearing HangDetect value

2019-07-18 17:19:56, Info CBS Saved last global progress. Current: 246, Limit: 246, ExecuteState: CbsExecuteStateResolvePending

2019-07-18 17:19:56, Info CBS Setting original failure status: 0x80073713, last forward execute state: CbsExecuteStateResolvePending

2019-07-18 17:19:56, Info CBS Startup: Processing complete. [HRESULT = 0x80073713 - ERROR_ADVANCED_INSTALLER_FAILED]

2019-07-18 17:19:56, Info CBS Setting reboot in progress flag

2019-07-18 17:19:56, Info CBS Enabling LKG boot option

2019-07-18 17:19:56, Error [0x030149] CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed 0x80073713

2019-07-18 17:19:56, Info CMI CBS_Core_Finalize:Calling cbs core finalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: ExecutionEngineFinalize

2019-07-18 17:19:56, Info CBS Execution Engine Finalize

2019-07-18 17:19:56, Info CBS Execution Engine Finalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: PackageTrackerFinalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CoreResourcesUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: SessionManagerFinalize

2019-07-18 17:19:56, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:9

2019-07-18 17:19:56, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:8

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CapabilityManagerFinalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: GetPublicObjectMonitor::Audit

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: WcpUnload

2019-07-18 17:19:56, Info CSI 000007e9 Direct SIL provider: Number of files opened: 538.

2019-07-18 17:19:56, Info CSI 000007ea Direct SIL provider: Number of files opened: 2245.

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: DrupUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CfgMgr32Unload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: DpxUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: SrUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CbsEsdUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: CbsEventUnregister

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: AppContainerUnload

2019-07-18 17:19:56, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.

2019-07-18 17:19:56, Info CMI CBS_Core_Finalize:Calling cbs core finalize complete

2019-07-18 17:19:56, Error [0x030153] CMI Callback_CMI_ConfigInstall: CBS startup processing failed.

2019-07-18 17:19:56, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows could not configure one or more system components. To install Windows, restart the computer and then restart the installation.]

2019-07-18 17:20:21, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler

2019-07-18 17:20:21, Info DIAG CallBack_DiagnosticDataSend: Setup was started from Phase 4. Disabling Diagnostics [DiagnosticDataSend] in this scenario

2019-07-18 17:20:21, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved.

2019-07-18 17:20:21, Info [0x030023] CMI Callback_CMI_ConfigInstall: Exit.

2019-07-18 17:20:21, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called

2019-07-18 17:20:21, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

2019-07-18 17:20:21, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

2019-07-18 17:20:21, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

2019-07-18 17:20:21, Info PANTHR DeleteCriticalSection for pExecQueue->csLock;

2019-07-18 17:20:21, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages.

2019-07-18 17:20:21, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)

2019-07-18 17:20:21, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266

2019-07-18 17:20:21, Info IBS InstallWindows:Exiting with return code [0x1F]

2019-07-18 17:20:21, Info [0x090009] PANTHR CBlackboard::Close: c:\windows\panther\setupinfo.

2019-07-18 17:20:22, Info SP WINDEPLOY error code is 0x8007001F. Will not attempt uninstall

2019-07-18 17:20:22, Info CBS Trusted Installer signaled for shutdown, going to exit.

2019-07-18 17:20:22, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_NOTIFICATION:PRESHUTDOWN

2019-07-18 17:20:22, Info CBS Ending the TrustedInstaller main loop.

2019-07-18 17:20:22, Info CBS Starting TrustedInstaller finalization.

2019-07-18 17:20:22, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6

2019-07-18 17:20:22, Info CBS Ending TrustedInstaller finalization.

9.4K Posts

July 19th, 2019 04:00

Thank you for posting your resolution for everyone to see!  We appreciate you sharing that on the Forum.

If you need assistance in the future, please reach out.

 

1 Message

October 2nd, 2019 14:00

Thanks for this beautifull solution that easily worked also on my old laptop XPS L702X solving an impossible upgrade (same error messages as for the Dell Inspiron 17R SE 7720 Laptop) from Windows 10 Pro 1803 to the next versions since March 2019 !

In a few minutes it worked to succeed in upgrading 1803 to the latest 1903.

Here is what I did with one step less, skipping the changes with the " C:\Windows\WinSxS " folder.

******   FINALLY FIXED    ******    ALL ERRORS GONE    ******    WINDOWS 10 VERSION 1903 INSTALLED    ******

I Renamed the inetsrv folder under C:\Windows\System32 to inetsrv.old by:
1. Taking ownership of the folder.
2. Running Services.msc and Stopping the Application Host Helper Service.

I then went to Turn Windows Features On or Off and Turned Off All Internet Information Services.

I then went to Settings, Troubleshoot, Windows Update and Ran, to fix any other problems.

I then went to Settings and ran Windows Update and Windows 10 version 1903 downloaded and installed on my Dell laptop XPS L702X.

I can not believe after more than 6 months, it is fixed... Thanks Everyone on this site for all your help !!

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